Portland General Electric Phone Numbers and Emails

Toll-Free Number:

  • (800) 542-8818

Customer Service:

  • (503) 228-6322

Emergency/ Hotline:

  • (800) 722-9287
    Energy Expert Hotline
  • (503) 736-5460
    Tree Trimming
  • (503) 464-7777
  • (800) 544-1795

Report Fraud:

  • (800) 962-8184

Complaints/ Feedback:

  • (866) 384-4277
    24-hour confidential
  • (503) 464-7091

General Info:

  • (503) 464-8599
    Community Affairs
  • (800) 735-2900
    Deaf and Hard of Hearing Phone Line
  • (503) 464-7694
    Economic Development
  • (866) 377-0411
    Electricity Service Suppliers
  • (800) 235-0578
    Free Smart Thermostat Program
  • (503) 246-6699
    Locate Underground Wires
  • (800) 332-2344
    Locate Underground Wires
  • (503) 323-6700
    New Construction and Inspection


  • (503) 464-8000

Jobs/ Career:

  • (503) 464-7250


  • (503) 464-8949
  • (503) 464-8444

Portland General Electric Email:

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Portland General Electric Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Portland General Electric Customer Service is rated at 4 out of 5. Consumers who contact the company are mostly satisfied. More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call Portland General Electric is 8005428818. 53% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday.

  • People call Portland General Electric mainly because of staff, activation/ cancellation, payments and charges.

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Contact Information

Portland General Electric Website:

Portland General Electric Help Center:

Corporate Office Address:

Portland General Electric Co.
P.O. Box 4438 121 SW Salmon St.
Portland, Oregon 97208
United States

Other Info (opening hours):


Monday - Friday: 7 a.m. - 7 p.m.

More contact details



Portland General Electric Rating Based on 2 Reviews

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Product or Service Quality
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Exchange, Refund and Cancellation Policy

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Summary of Portland General Electric Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Portland General Electric?

Payments and Charges Question:

  • “Payment”
  • “Payment arrangement”
  • “Bill”

Staff Question:

  • “Tree service”
  • “New service”
  • “To shut service off October 3rd 2023”

Request for Information Question:

  • “How much for installation”

Activation/ Cancellation Question:

  • “Cancel service”

Other Question:

  • “Need a minute with a real person”
  • “Tree limb came down, partially resting on wires”

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