Contact Portland General Electric Customer Service
Portland General Electric Phone Numbers and Emails
Toll-Free Number:
-
(800) 542-8818
Customer Service:
-
(503) 228-6322
Emergency/ Hotline:
-
(800) 722-9287Energy Expert Hotline
-
(503) 736-5460Tree Trimming
Portland General Electric Email:
How to Contact Portland General Electric?
Most Popular Number:
| Total calls: 13 | Issue resolved: 1 | Last call: Jun 27, 2025 |
Portland General Electric Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Portland General Electric is 8005428818. 62% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Thursday.
People call Portland General Electric mainly because of staff, activation/ cancellation, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Portland General Electric is 8005428818. 62% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Thursday.
People call Portland General Electric mainly because of staff, activation/ cancellation, payments and charges.
67% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Portland General Electric is customer.service@pgn.com.
Contact Information
Portland General Electric Website:
Portland General Electric Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 7 a.m. - 7 p.m.
Fax:
Summary of Portland General Electric Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Portland General Electric?
Payments and Charges Question:
- “Pay bill”
- “May I pay my monthly equal payment amount by credit card?”
- “Billing problem”
Staff Question:
- “Tree service”
- “New service”
- “To shut service off October 3rd 2023”
Request for Information Question:
- “How much for installation”
Activation/ Cancellation Question:
- “Cancel service”
Other Question:
- “Shut off”
- “They are going to shut our electricity off”
- “Need a minute with a real person”
Compare Portland General Electric Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
