Portland General Electric Phone Numbers and Emails

Toll-Free Number:

  • (800) 542-8818

Customer Service:

  • (503) 228-6322

Emergency/ Hotline:

  • (800) 722-9287
    Energy Expert Hotline
  • (503) 736-5460
    Tree Trimming
  • (503) 464-7777
  • (800) 544-1795

Report Fraud:

  • (800) 962-8184

Complaints/ Feedback:

  • (866) 384-4277
    24-hour confidential
  • (503) 464-7091

General Info:

  • (503) 464-8599
    Community Affairs
  • (800) 735-2900
    Deaf and Hard of Hearing Phone Line
  • (503) 464-7694
    Economic Development
  • (866) 377-0411
    Electricity Service Suppliers
  • (800) 235-0578
    Free Smart Thermostat Program
  • (503) 246-6699
    Locate Underground Wires
  • (800) 332-2344
    Locate Underground Wires
  • (503) 323-6700
    New Construction and Inspection

Headquarters:

  • (503) 464-8000

Jobs/ Career:

  • (503) 464-7250

Media:

  • (503) 464-8949
  • (503) 464-8444

Portland General Electric Email:

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Portland General Electric Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Portland General Electric Customer Service is rated at 4 out of 5. Consumers who contact the company are mostly satisfied. More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call Portland General Electric is 8005428818. 53% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday.

  • People call Portland General Electric mainly because of staff, activation/ cancellation, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Portland General Electric Website:

Portland General Electric Help Center:

Corporate Office Address:

Portland General Electric Co.
P.O. Box 4438 121 SW Salmon St.
Portland, Oregon 97208
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7 a.m. - 7 p.m.

More contact details

Fax:

+1503-464-2951

Portland General Electric Rating Based on 2 Reviews

Rating details

3.2
more details
Customer service
Product or Service Quality
Billing Practices
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Portland General Electric Customer Service Calls

15 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Portland General Electric?

Payments and Charges Question:

  • “Payment”
  • “Payment arrangement”
  • “Bill”

Staff Question:

  • “Tree service”
  • “New service”
  • “To shut service off October 3rd 2023”

Request for Information Question:

  • “How much for installation”

Activation/ Cancellation Question:

  • “Cancel service”

Other Question:

  • “Need a minute with a real person”
  • “Tree limb came down, partially resting on wires”

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