Contact POPULAR Customer Service

The POPULAR email address for customer support is ecare1@popularworld.com. Alternatively, you can get in touch with the customer care department at popularmalaysia@popularworld.com. Additionally, there is a contact form on the POPULAR website, and you can submit an inquiry via this form. Customers who want to speak with a live support agent should reach out to the team by phone.

The POPULAR customer service hours are from 9 a.m. to 6 p.m. The company operates Monday through Friday and does not provide any services on weekends. Please be aware that the usual customer service hours may be affected by holidays. It is recommended to contact the company before the holiday season starts to inquire about any schedule changes.

There is an online form on the POPULAR website, and you can use it as an alternative to contacting the company via email. To get to the message form, please scroll down the page and press the “Contact Us” button. Then, enter the required information into the fields and submit an inquiry. One of their customer service representatives will be in touch with you after reviewing your issue.