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PopSockets Phone Numbers and Emails

Customer Service Number:

  • (303) 223-6922
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PopSockets Emails:

Customer Service
Responsible Sourcing, Warranty
Legal
GDPR Inquiries
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PopSockets Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • PopSockets Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call PopSockets is 3032236922.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call PopSockets mainly because of request for information, product/ service, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

PopSockets Website:

PopSockets Help Center:

Corporate Office Address:

PopSockets LLC
5757 Central Avenue
Boulder, North Brabant 80301
Netherlands

Other Info (opening hours):

Mailing Address:

3033 Sterling Circles,

Boulder, Colorado 80301

United States


Address For Returns:

10 Newtonweg

5928PN Venlo

Netherlands


Other Location:

Stadionstraat 11-c-10 ,

Breda 4815N

Netherlands

More contact details

PopSockets Customer Service Reviews

1.3 / 5
Bad
Kden Gsc
Sitting sun &moon mag safe power pack nobody thought I was important enough to respond to my inquiry.
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I just want information from you. I am not as yet pissed
Apparently pop socket customer service did not believe I was important enough to give me a response, I suggest popsocket
ignore customers at your peril. There are other companies willing to provide customer service..

Read full review
Jessica M Nyx
The products themselves are great! However…..
stars-rating stars-rating stars-rating stars-rating stars-rating
2.9

The products themselves are great having purchased several products from them at Walmart and Target. However, this is my first time ordering from them off of their site, and it is absolutely not a great experience.

I got five different confirmation emails for the one order, and it has been OVER two weeks, I also want to preface than none of the three items I ordered were a pre-order or out of stock on their website, and it still has not even shipped yet! I tried emailing them twice and no response from them at all I had to go to a third party website to even find a phone number to call them because the email customer service support is absolutely terrible! They REALLY need to put a phone number for customers to contact on their site and not just rely solely on emails because clearly it is not working!

They all around need to improve not just their customer service support, but also shorten the time it takes to ship out their website orders for individual non-whole customers! This is absolutely ridiculous!

Read full review

Summary of PopSockets Customer Service Calls

149 TOTAL
CALLS
00:44 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PopSockets?

Request for Information Question:

  • “I have a question”
  • “Checking on old order”
  • “Where can I purchase the mag safe power pack setting sun and moon”

Product/ Service Question:

  • “Broken pop socket”
  • “Product issue”
  • “Broken popsocket”

Shipping and Delivery Question:

  • “Haven’t received my package”
  • “Didnt get my order”
  • “Missing order”

Return/ Replace Question:

  • “Return”
  • “Need change adress”
  • “Order return”

Payments and Charges Question:

  • “Payment problem”
  • “Monthly Charges on card”
  • “Bill”

Refund Question:

  • “Refund”

Cards Question:

  • “My card was charged twice”

Other Question:

  • “Sitting sun &moon mag safe power pack”
  • “Missing an item from my order”
  • Incompetent Order Fulfillment

Compare PopSockets Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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