Policygenius Phone Numbers and Emails

Toll-Free Number:

  • (855) 695-2255
Send Message

Policygenius Emails:

Customer Service
Editorial Team, Report Security Bug
Privacy Inquiries
Press Inquiries
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Policygenius Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call Policygenius is 8556952255.

  • The longest wait times are on Thursday, while the shortest are on Saturday and Friday.

  • Be prepared for the call as Policygenius may ask you for the following information to identify you as a customer: address or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Policygenius Website:

Policygenius Help Center:

Corporate Office Address:

Policygenius Inc.
32 Old Slip, 30th Fl
New York, New York 10005
United States

Other Info (opening hours):

Life insurance team

Monday-Thursday 9am-10pm

Friday 9am-9pm

Saturday-Sunday 9am-8pm

Home and auto insurance team

Monday-Friday 9am-6pm

Other Location

555 S. Mangum St., 6th Fl

Durham, NC 27701

More contact details


+1(855) 831-9042

Policygenius Rating Based on 1 Review

Rating details

more details
Discounts and Special Offers
Billing Practices
Insurance Plans Acceptance

Rating stats

Rating trend

How Good is Policygenius's Customer Service?

Everette Erj
Everette Erj
Feels Disappointed | Sep 10, 2023

No one got in touch w it’s me

Read full quote
Skarlett Huf
Skarlett Huf
Feels Satisfied | Aug 02, 2023


Read full quote

Summary of Policygenius Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Policygenius?

Product/ Service Question:

  • “Insurance”
  • “After results of physical exam are in, how soon will the insurance be activated?”
  • “Life insurance”

Request for Information Question:

  • “Homeowners question”
  • “Checking on my email”

Account Question:

  • “My accounts”

Payments and Charges Question:

  • “Billing”

Other Question:

  • “Quote”
  • “Bad address”
  • “Help shopping”
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