Policygenius Phone Numbers and Emails

Toll-Free Number:

  • (855) 695-2255
Send Message

Policygenius Emails:

Customer Service
Editorial Team, Report Security Bug
Privacy Inquiries
Press Inquiries
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Contact Information

Policygenius Website:

Policygenius Help Center:

Corporate Office Address:

Policygenius Inc.
32 Old Slip, 30th Fl
New York, New York 10005
United States

Other Info (opening hours):

Life insurance team

Monday-Thursday 9am-10pm

Friday 9am-9pm

Saturday-Sunday 9am-8pm

Home and auto insurance team

Monday-Friday 9am-6pm

Other Location

555 S. Mangum St., 6th Fl

Durham, NC 27701

More contact details


+1(855) 831-9042

How Good is Policygenius's Customer Service?

Everette Erj
Everette Erj
Feels Disappointed | Sep 10, 2023

No one got in touch w it’s me

Read full quote
Skarlett Huf
Skarlett Huf
Feels Satisfied | Aug 02, 2023


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Summary of Policygenius Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Policygenius?

Product/ Service Question:

  • “After results of physical exam are in, how soon will the insurance be activated?”
  • “Life insurance”
  • “Insurance”

Request for Information Question:

  • “Homeowners question”
  • “Checking on my email”

Account Question:

  • “My accounts”

Payments and Charges Question:

  • “Billing”

Other Question:

  • “Wuestion”
  • “Issue with lexisnexis”
  • “Help shopping”
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