Policy Expert Phone Numbers and Emails

Customer Service:

  • +44 330 060 0601
    For home insurance
  • +44 330 060 0602
    For motor insurance
  • +44 330 060 0600
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Policy Expert Emails:

Customer Service
Legal
Media
Marketing Inquiries, Opt-out of Marketing Emails, Opt-out of Marketing Emails
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Policy Expert Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Policy Expert is 443300600602. 44% of consumers used this number to address their issues and concerns.

  • The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Saturday.

  • Be prepared for the call as Policy Expert may ask you for the following information to identify you as a customer: address, first and last name or customer id.

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How to Contact Policy Expert Customer Service?

How to Contact Policy Expert Customer Service?

There are multiple Policy Expert phone numbers dedicated to specific types of insurance. For instance, if you are looking for support related to home insurance, the designated Policy Expert contact number is +44-330-060-0601. Similarly, if motor insurance is something that you require assistance with, contact Policy Expert at +44-330-060-0602. To report claims for car insurance, such as accidents, dial the Policy Expert phone number, 0-800-953-1114, which is available 24/7. Moreover, for breakdown assistance and support within the United Kingdom and Europe, contact Policy Expert at 0-344-809-9508.

The designated Policy Expert email address to contact the customer service team is ask@policyexpert.co.uk. Similarly, if you are trying to contact the legal departments, email home-dpo@policyexpert.co.uk or motor-dpo@policyexpert.co.uk. If you are receiving and annoyed with the marketing emails from Policy Expert, you can opt out of them by contacting the company using Policy Expert email addresses, home-optout@policyexpert.co.uk and motor-optout@policyexpert.co.uk. Alternatively, click the Chat Now option on the website and leave a message. After reviewing the message, one of the customer service representatives will contact you shortly.

Policy Expert headquarters is at Silbury Court West, 352-390 Silbury Boulevard, Milton Keynes, Milton Keynes MK9 2AF, United Kingdom. Customers can use the Policy Expert address to communicate their issues in written form and send them via mail. If you are in the vicinity, you can personally visit the head office and contact the respective department.

Policy Expert provides 24/7 support for numerous of its services. For legal coverage, filing a claim on house insurance, and in case of emergency, Policy Expert is available for assistance 24 hours a day and 7 days a week. Similarly, for general inquiries and information on policies, the Policy Expert opening hours start from 8:30 AM to 7 PM during the regular working days. Additionally, Policy Expert opening hours are between 9 AM and 1 PM on Saturdays.

Contacting Policy Expert via its website, www.policyexpert.co.uk, is very straightforward. To do so, begin by heading to the website and then navigating yourself to the Help Center. The page features a comprehensive list of information on familiar topics such as Home Insurance, Car Insurance, General Inquiries, and policy wording, among others. Alternatively, you can click the Contact Us option on the home page. You must choose home or car insurance and then click to chat with the customer service agent.

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Contact Information

Policy Expert Website:

Policy Expert Help Center:

Corporate Office Address:

Policy Expert
Silbury Court West, 352-390 Silbury Boulevard
Milton Keynes, Milton Keynes MK9 2AF
United Kingdom

Policy Expert Rating Based on 2 Reviews

Rating details

3.0
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Customer service
Discounts and Special Offers
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Summary of Policy Expert Customer Service Calls

48 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Policy Expert?

Product/ Service Question:

  • “Insurance”
  • “Home insurance”
  • “Broken freezer”

Activation/ Cancellation Question:

  • “To cancel my home insurance”
  • “Renewal policy”
  • “Renewal quote”

Payments and Charges Question:

  • “Pay bill”
  • “Downpayment on new policy”
  • “Check direct debit”

Return/ Replace Question:

  • “Change my car insurance”

Request for Information Question:

  • “I have policy on my car in Expert policy but I get letter from DVL About my policy is not in the system . What happen???”
  • “I haven't been contacted about my courtesy car”

Other Question:

  • “Claim line”
  • “Change of vehicle”
  • “Unrecognised Bank Payne t”
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