Contact Point Broadband Customer Service
Point Broadband Phone Numbers and Emails
Toll-Free Number:
-
(844) 407-6468
Customer Service:
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(844) 757-6468Key Accounts
Legal:
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(844) 918-2126
Point Broadband Emails:
How to Contact Point Broadband Customer Service?
Most Popular Number:
| Total calls: 24 | Issues resolved: 2 | Last call: Jun 10, 2025 |
Point Broadband Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Point Broadband is 8444076468. 69% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Wednesday. The average call time is 2 minutes.
People call Point Broadband mainly because of product/ service, staff, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Point Broadband is 8444076468. 69% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Wednesday. The average call time is 2 minutes.
People call Point Broadband mainly because of product/ service, staff, payments and charges.
18% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Point Broadband is support@point-broadband.com.com. 67% of customers use this email address to address their issues and concerns.
Contact Information
Point Broadband Website:
Point Broadband Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
3120 Frederick Road, Suite
Opelika, Alabama 36801
Hours:
Monday - Tuesday: 8:00am - 8:00pm
Wednesday - Friday: 8:00am - 7:00pm
Saturday: 8:00am - 5:00pm
Summary of Point Broadband Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Point Broadband?
Product/ Service Question:
- “Outage”
- “My internet is down again !!”
- “A technician was supposed to come to my house at 5:00 to finish setting up the internet and didn't show”
Payments and Charges Question:
- “Billing”
- “Bill”
Staff Question:
- “Service outage”
- “Service off”
Request for Information Question:
- “I want to check my routers history”
Account Question:
- “Forgot my password”
Other Question:
- “Upgrade”
- “Need repair”
- “Cover missing on the broadband hook up out side”
Compare Point Broadband Customer Service To
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