Point Broadband Phone Numbers and Emails

Toll-Free Number:

  • (844) 407-6468
Send Message

Customer Service:

  • (844) 757-6468
    Key Accounts


  • (844) 918-2126

Point Broadband Emails:

Customer Service
Discounts/ Rewards/ Cashback
Reward Redemption Process
Jobs/ Career
Marketing Inquiries
Report Fraud
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Point Broadband Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call Point Broadband is 8444076468. 63% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Wednesday.

  • People call Point Broadband mainly because of product/ service, staff, payments and charges.

View full overview ›

How to Contact Point Broadband Customer Service?

Most Popular Number:

(844) 407-6468
Total calls: 19 Issue resolved: 1 Last call: May 24, 2024

Dial the following Point Broadband phone number, 844-407-6468, if you have general questions or inquiries, related to the Digital Phone, TV, Fiber Internet, or other company services. Also, call here if you want to find out some details about the Privacy Policy.
Cannot communicate with a specialist by phone in real-time? Send a text message to the above-mentioned Point Broadband contact. As the company has locations scattered across the United States, it provides separate telephone numbers for each area. To find out the nearest Point Broadband branch contacts, go to the “Locations” page of the official company website and choose your region on the map.

Point Broadband business hours vary depending on the type of assistance. If you need to get in touch with the customer service team regarding general questions or requirements, do it between 8 a.m. and 8 p.m. on Monday or Tuesday. Wednesday through Friday, help is available from 8 a.m. to 7 p.m. On Saturday, the specialists operate from 8 a.m. to 5 p.m. Such business hours are indicated taking into account the GMT-5 time zone. As for Point Broadband tech support, it is available 24/7.

In addition to solving certain issues by phone, the company provides an opportunity to send a letter. Are you a current Point Broadband customer who has questions or wants to solve some customer care service issues? Follow “Contact Us” in the upper right corner of the official company site, fill out a contact form, and click on the “Submit” button. You can also use a chat option. To start your communication with a virtual assistant, click on the orange button in the lower right corner of the company site.

PissedConsumer Club

Contact Information

Point Broadband Website:

Point Broadband Help Center:

Corporate Office Address:

Point Broadband LLC
1791 OG Skinner Drive
West Point, Georgia 31833
United States

Other Info (opening hours):

Other Location:

3120 Frederick Road, Suite

Opelika, Alabama 36801


Monday - Tuesday: 8:00am - 8:00pm

Wednesday - Friday: 8:00am - 7:00pm

Saturday: 8:00am - 5:00pm

More contact details

Point Broadband Rating Based on 4 Reviews

Rating details

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Customer service
Discounts and Special Offers
Billing Practices
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Point Broadband Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Point Broadband?

Product/ Service Question:

  • “My internet is down again !!”
  • “A technician was supposed to come to my house at 5:00 to finish setting up the internet and didn't show”
  • “No internet”

Payments and Charges Question:

  • “Billing”
  • “Bill”

Request for Information Question:

  • “I want to check my routers history”

Staff Question:

  • “Service off”

Account Question:

  • “Forgot my password”

Other Question:

  • “Outage”
  • “Upgrade”
  • “Need repair”

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