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Contact Pogo Pass Customer Service

How to Reach a Person at Pogo Pass

Verified Contact Information

Customer Service Number:

  • 1-201-976-9373
Call customer service
Send Message

Pogo Pass Emails:

Customer Service
Fundraising/ Donations

Pogo Pass Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Pogo Pass Phone Number
1 (201) 976-9373
Most Popular Pogo Pass Email Address
support@pogopass.com
Issue Resolution Rate
Low (6% reported full resolution)
Contact Method Distribution
97% phone, 3% email
Common Reasons for Contact
Account, activation/ cancellation and request for information
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Pogo Pass?

Most Popular Number:

(201) 976-9373
Total calls: 33 Issue resolved: 1 Last call: May 14, 2026

The Pogo Pass phone number is (201) 976-9373. Call the company to ask questions about buying a Pogo Pass as a gift, accessing your account on the Pogo Pass website, membership renewal, and more. The support members can also assist you with refund requests, changing contact information for your Pogo Pass, and more. While there is no information about the specific support hours, the company may be operating during regular business hours. To ensure you can reach the team by phone, consider calling between 9 a.m. and 5 p.m.

The Pogo Pass email address is support@pogopass.com. Customers can send various inquiries and requests to this email to get consumer assistance. If you have questions about the donations and fundraising, shoot a note to fundraising@pogopass.com. If you prefer live communication, address your inquiries via the Pogo Pass live chat.

The company offers various online contact methods, including email, live chat conversations, an online inquiry form, and social media messaging. To launch the Pogo Pass live chat, click on the smiley face in the bottom right of the screen and go to the “Chat” tab. Then, click on the “New Conversation” button and follow the on-screen steps. To find answers to the most frequently asked questions, go to the “Answers” tab and browse for the information you need. To submit a message via the contact form, click on the “Help” button at the top of the page and select the “Contact Us” option from the list. To reach out to the Pogo Pass customer service on social media, follow Facebook, Instagram, or X on the link at the bottom of the page.

PissedConsumer Club

Contact Information

Pogo Pass Website:

Pogo Pass Help Center:

Corporate Office Address:

Pogo Pass LLC
55 N Merchant St. #811
American Fork, Utah 84003
United States

Summary of Pogo Pass Customer Service Calls

33 TOTAL
CALLS
00:00 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pogo Pass?

Account Question:

  • “Membership access”
  • “I need to fix something on my account”
  • “Account not working”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Activation”
  • “Cancel”

Request for Information Question:

  • “How to use”
  • “Question about an attraction leaving”
  • “About my account”

Product/ Service Question:

  • “Pogo pass not working. can't redeem. some of my families passes are showing expired and others are not”
  • “I don’t have access to redeem my code”

Return/ Replace Question:

  • “After they changed Pogo Pass to get out, where is my big kahuna's pass?”
  • “They changed Pogo Pass”

Website/ Application Question:

  • “All of your websites are shut down.And it's not letting me make a new password. It's not identifying the password. I thought it was.I don't know what the *** is going on, but you guys.We're not making it easy to contact you at all”

Refund Question:

  • “Refund needed”

Other Question:

  • “I want to use my pass”
  • “Pogopass use”
  • “Having issues with my Pogo pass”

Compare Pogo Pass Customer Service To

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