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Contact PNY Customer Service

How to Reach a Person at PNY

Verified Contact Information

Toll-Free Number:

  • 1-800-234-4597
Call Now

Customer Service:

  • 1-800-769-0143
    Order and Return Support

Headquarters:

  • 1-973-515-9700

Technical Support:

  • 1-888-333-3662
    Commercial Customer Support
  • 1-888-316-1193
    GeForce Graphics Cards
  • 1-833-697-8324
    Mobile Workstation
  • 1-800-230-0130
    NVIDIA Quadro Graphics Cards

Customer Service:

rebates@pny.com
Rebate Support
ostatus@pny.com
Order Support
Send Message

PNY Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular PNY Phone Number
1 (800) 234-4597
Average Calls duration
1 minute
Most Popular PNY Email Address
ostatus@pny.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
80% phone, 20% email
Common Reasons for Contact
Cards, request for information, shipping and delivery
View full overview

How to Contact PNY?

The PNY phone number is (800) 234-4597. Customers who need assistance with their order or want to request a return should call (800) 769-0143. If you would like to contact the commercial support department, please call (888) 333-3662. Do you have questions about the GeForce Graphics Cards? Dial (888) 316-1193, and one of the support members will assist you. For technical assistance with the mobile workstation, please contact the company at (833) 697-8324. The technical support lines are available Monday through Friday from 9 a.m. to 7.30 p.m. EST. The line for website order inquiries and support is open on weekdays from 9 a.m. to 5.30 p.m. EST.

In the event of non-time-sensitive issues, you can contact the company via email. To get order support, send an email to ostatus@pny.com. Do you need assistance with rebates? Please send a note to rebates@pny.com, and our customer care team will assist you. There is also an option to submit support tickets via the PNY website. For faster assistance, please consider contacting customer service by phone.

The PNY headquarters is based in Parsippany. The corporate address for mailing is Parsippany Corporate H.Q., 100 Jefferson Road, Parsippany, New Jersey 07054-0218, United States. If you would like to schedule an in-office meeting with a company representative, please do so in advance by phone or email.

Customers can not only contact the company by phone and email, but also send their technical questions and comments via the PNY website. To reach out to the support team via the website, please click on the “Contact Us button at the bottom of the screen and choose between “Sales”, “Customer Service”, and “Tech Support” options depending on the nature of your inquiry. Then, click the “Create Ticket” button and follow the on-screen instructions.

PissedConsumer Club

Contact Information

PNY Website:

PNY Help Center:

Corporate Office Address:

Parsippany Corporate H.Q.
100 Jefferson Road
Parsippany, New Jersey 07054-0218
United States

Other Info (opening hours):

Order Support Mon-Friday, 9:00am-5:30pm EST

Product Support And Warranty Information Mon-Friday, 9:00am-7:30pm EST


More contact details

Fax:

1 973-560-5590

Why Customers Call PNY?

Top Reasons of Customers Calls

  • Shipping and Delivery 33%
  • Cards 22%
  • Request for Information 22%
  • Customer Inquiries & Issues 22%

Shipping and Delivery

33%
  • "Didn't get order"
  • "I need to register a couple of your products an get the software for an get it down loaded"
  • "Item not received"

Cards

22%
  • "Faulty card"

Request for Information

22%
  • "Technical support"
  • "Duo link question"

Customer Inquiries & Issues

22%
  • "New tower"
  • "Can't open caddy"

About

Summary

PNY is a global technology leader within the consumer electronics market. The company was established in 1985. Thus PNY has over 25 years of business experience serving consumers, OEMs, and B2B. The products of the company are available in over 50 countries with 13 company locations throughout North America, Europe, Asia, and Latin America. PNY offers a broad assortment of flash memory cards, USB flash drives, solid state drives, High Speed HDMI® cables, computer memory upgrade modules, consumer graphics cards, and professional graphics cards as well as other electronic devices. PNY’s products are sold at major retail, e-tail, and wholesalers worldwide, with products proudly assembled in the USA. The product partners PNY include NVIDIA, HP, Polaroid, RocketFish, as well as many other private label brands.

PNY reviews and complaints

PNY is ranked 466 out of 1356 in Gadgets and Accessories category

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