The PNY phone number is (800) 234-4597. Customers who need assistance with their order or want to request a return should call (800) 769-0143. If you would like to contact the commercial support department, please call (888) 333-3662. Do you have questions about the GeForce Graphics Cards? Dial (888) 316-1193, and one of the support members will assist you. For technical assistance with the mobile workstation, please contact the company at (833) 697-8324. The technical support lines are available Monday through Friday from 9 a.m. to 7.30 p.m. EST. The line for website order inquiries and support is open on weekdays from 9 a.m. to 5.30 p.m. EST.
In the event of non-time-sensitive issues, you can contact the company via email. To get order support, send an email to ostatus@pny.com. Do you need assistance with rebates? Please send a note to rebates@pny.com, and our customer care team will assist you. There is also an option to submit support tickets via the PNY website. For faster assistance, please consider contacting customer service by phone.
The PNY headquarters is based in Parsippany. The corporate address for mailing is Parsippany Corporate H.Q., 100 Jefferson Road, Parsippany, New Jersey 07054-0218, United States. If you would like to schedule an in-office meeting with a company representative, please do so in advance by phone or email.
Customers can not only contact the company by phone and email, but also send their technical questions and comments via the PNY website. To reach out to the support team via the website, please click on the “Contact Us button at the bottom of the screen and choose between “Sales”, “Customer Service”, and “Tech Support” options depending on the nature of your inquiry. Then, click the “Create Ticket” button and follow the on-screen instructions.