Contact PMI Customer Service

The PMI email address for customer service-related questions is customercare@pmi.org. It can be used whenever you need general information about the company and its service. You can also email information requests to this address to learn about the membership requirements and benefits. If you are a tax-exempt customer, you should submit a copy of your certificate to exemptcustomersupport@pmi.org and include your contact information and PMI ID number. When your account is set up, you will get a notification that you can now order online without sales taxes being applied to your order. The Privacy Policy concerns can be sent to privacy@pmi.org. The PMI contact email for copyright infringement inquiries is copyright@pmi.org.

The PMI corporate office address is Project Management Institute, Inc., Fourteen Campus Boulevard, Newtown Square, Pennsylvania 19073, United States. You can send information requests, legal inquiries, and official documentation to the company’s headquarters. Customer service-related questions, requests, and complaints can also be sent to this PMI address. To get in touch with the Data Protection Officer, mail your Privacy Policy concerns to Project Management Institute, Inc., 18 Campus Boulevard, Attn. Leah Brophy, Newtown Square, PA 19073. Customers from China can send their Data Protection requests to PMI China, Room 1107, 11th Floor, Beijing Sun Palace Building, No.12A, Taiyanggong Middle Road Chaoyang District, Beijing 100028, China, Attention: Ye Huiting.

The PMI hours of operation are Monday to Friday from 9 a.m. to 5 p.m. ET. You can contact the company’s representatives by phone within these hours. Alternatively, you can reach the customer care team 24/7 via the PMI chat, text messages, or WhatsApp. The Help Center representatives are available online round the clock to answer your questions and help you solve your issues. If your inquiry is not time-sensitive, email it to the PMI customer service team, and they will respond as soon as they study your request. If you wish to share your feedback, you can do so whenever convenient by clicking the Feedback tab on the left.

There are a few ways to get in touch with the customer service team via the PMI website. Scroll the homepage to the Support section and select the Contact Us option from the list. You can click the Chat Now button to discuss your inquiry with the PMI support operator online. You can also click the WhatsApp or Message link should you prefer to text the customer care team from your mobile device. Among other contact options, you will find the PMI phone numbers and email links, which you can use to write a direct message to the company’s Help Center describing your issue or requesting information.