Contact Plymouth Rock Assurance Customer Service

The Plymouth Rock Assurance email address the customers who purchased their policy directly through Plymouth Rock, online, or through a Prudential Financial Professional can use is rockcare@plymouthrock.com. If your insurance was purchased from an independent agent, write to eservice@plymouthrock.com. The Plymouth Rock Assurance contact email for inquiries related to homeowners insurance is propertyservicing@plymouthrock.com. The email address for towing claims is towclaims@plymouthrock.com. To get in touch with the Media Relations team on press and media inquiries, email your questions to socialmedia@plymouthrock.com. If you are not sure which email contact to use, visit the Contact Us page of the official website and click the Address link in the Email Address section to check.

The Plymouth Rock Assurance address to contact the official representatives at the company’s headquarters is Plymouth Rock Assurance Corporation, 695 Atlantic Ave, Boston, Massachusetts 02111, United States. The mailing address for information requests and legal inquiries is Plymouth Rock Assurance Corporation, Attn: Towing Claims, P.O. Box 920, Lincroft, NJ 07738. The Plymouth Rock Assurance customer service team is also ready to handle your complaints, concerns, and suggestions sent via mail. To check the appropriate address for your inquiry and location or to mail a payment by check, visit the official website and click the Address link in the Mailing Addresses section on the Contact Us page.

The Plymouth Rock Assurance hours of operation are Monday to Friday from 8 a.m. to 7 p.m. EST. You can call the company’s representatives within these hours for questions regarding claims, quote booking, and assistance with payment-related issues. Alternatively, you can send a text to 22022 and discuss your inquiry with the operator during customer service hours. The live chat is also available via the official website. The virtual assistant is ready to answer your questions 24/7, while live agents are online during regular business hours. If your matter is not urgent, send a message via email, and the support team will contact you as soon as they study your request.