Pluto Tv Phone Numbers and Emails

Customer Service:

  • (888) 851-8412

Pluto Tv Emails:

Claims
Claims Regarding Content, Removal for Postings
Customer Service
Legal
Privacy Inquiries

Pluto Tv Contact Information

Pluto Tv Website:

Pluto Tv Online Chat:

Corporate Office Address:

Pluto Inc.
50 N. San Vicente Blvd., Suite 800 West
West Hollywood, California 90069
United States
Edit Business Info

How to contact Pluto Tv

Customers often reach out to telecommunication companies regarding:
- Account and login issues
- Billing/ Payment issues
- Refunds
- Technical issues
- Installation issues
- Cancellation
- Service transfer issues
- Internet services
- Phone services
- TV services
- For the adequate resolution of the issue at hand, you may be required to provide certain documents and information as discussed below.

Refunds and payments issues

Some of the most common refund and payment issues that customers reach out to telecommunication companies regarding include wrongful billing, request for refunds due to poor service delivery, difficulty making payments, and unauthorized charges.

For assistance with paying your bill, you will need to provide:
- your account number;
- invoice for the particular period;
- payment method.

Some companies mail monthly bills to their customers while others provide an invoice in the customer’s online account. If the problem is with your payment method, you will be asked to contact your card issuer or payment method provider.

If you notice a disputable transaction, call the customer support of your telecommunications company immediately. Some companies have an option where you can select the particular transaction and report it, while in other cases, you need to contact customer service with evidence of the transaction e.g transaction history page with the particular payment highlighted or circled.

Visit the transactions or order history page and download or take a screenshot of the particular transaction and provide it to the customer service representative. In the cases of wrongful billing or double charges, the company may immediately approve a refund to your payment method.

Otherwise, contact your credit card issuer or payment method provider to request a chargeback. You will be required to provide:
- proof of the transaction;
- proof that the service provider was not helpful e.g notes taken during phone call or email correspondence with a customer representative from the service provider’s company

Account set up, activation, and login issues

For telecommunication services such as broadband and fiber connection, you will need to ascertain that the service is available in your location. Contact the given company’s customer support with your specific address to find out whether you are eligible and the necessary documents for sign up.

On the other hand, for phone services, a PIN is sent to your phone number or email address that you use to activate your prepaid account.

Similarly, most home phones and internet routers come with a serial number or ticket number that you use to activate the gadget. On the supplier’s website, there is usually an equipment registration or activation feature where you enter the serial number or ticket number. In most cases, to stay active, you need to pay the monthly installments on time.

Blocked accounts/devices or suspended services

Customers often block or suspend their telecommunication devices or accounts if the gadget gets lost or stolen or if they will not be using the service for an extended period. You log in to your account and choose to suspend, block, or deactivate under account settings. However, to reactivate or lift a block, you may be required to verify your identity by:
- providing an ID photo;
- answering questions about your account.

Installation, service transfer, and technical issues

Most telecommunication companies communicate about pre-planned or ongoing service disruptions on their website. If your area is experiencing a disruption, callt customer service with details of when the blackout started and your location. In case of technical issues that are unique to you, you may be asked to produce a maintenance report to help troubleshoot the issue.

More information

Pluto Tv Rating Based on 4 Reviews

Rating details

2.6
more details
Value for money
Product or Service Quality
Exchange, Refund and Cancellation Policy
Coverage Area

Rating stats

Rating trend

Summary of Pluto Tv Customer Service Calls

23 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pluto Tv Customer Service?

Activation/ Cancellation Question:

  • “Cancel service”
  • “To cancel”
  • “Trying to activate on my tv”

Product/ Service Question:

  • “IPhone app does not work anymore”

Account Question:

  • “Trying to get my bet+ password”

Staff Question:

  • “Your pro.otion is blocking my access to pluto and I will canxell your service you suck ?!”

Request for Information Question:

  • “I don't know how to install Pluto tv”

Other Question:

  • “When I click on to Pluto the on-demand the screen is black it won't come up at all”
  • “*** spliced into kids channel we were watching”
  • “Hehejdnjd”

About

Pluto Tv doesn't have any description yet.

If you have any information to share, please edit description

Pluto Tv reviews and complaints

Pluto Tv is ranked 83 out of 1680 in Telecommunications category

Type of Business

Online

Area Served

USA, Worldwide

Payment Methods

VISA

Edit Description

Compare Pluto Tv To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Hulu
2609 reviews
2.1
Sling TV
1844 reviews
2.0
Syfy
366 reviews
1.6
Write a review
Do you have something to say about Pluto Tv? What happened? What can we help you with?
Submit review Don't show this popup