Contact Pluto Pets Customer Service
How to Reach a Person at Pluto Pets
Verified Contact Information
Toll-Free Number:
-
1-833-959-1467Opt-out of Marketing Emails
Customer Service:
-
1-302-285-9771
Customer Service:
hello@plutopets.co
Pluto Pets Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Pluto Pets Phone Number
1 (833) 959-1467
Average Calls duration
2 minutes
Most Popular Pluto Pets Email Address
hello@plutopets.co
Issue Resolution Rate
Low (7% reported full resolution)
Contact Method Distribution
88% phone, 12% email
Common Reasons for Contact
Activation/ cancellation, request for information, payments and charges
Pluto Pets Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Pluto Pets Phone Number | 1 (833) 959-1467 |
| Average Calls duration | 2 minutes |
| Most Popular Pluto Pets Email Address | hello@plutopets.co |
| Issue Resolution Rate | Low (7% reported full resolution) |
| Contact Method Distribution | 88% phone, 12% email |
| Common Reasons for Contact | Activation/ cancellation, request for information, payments and charges |
Contact Information
Pluto Pets Website:
Pluto Pets Help Center:
Other Info (opening hours):
Hours:
Monday - Friday: 10:00am - 5:00pm
Summary of Pluto Pets Customer Service Calls
21
TOTAL
CALLS
CALLS
01:37
AVG CALL
DURATION
DURATION
7%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Pluto Pets?
Activation/ Cancellation Question:
- “To cancel my account”
- “Cancel subscription”
- “To cancel my subscription that I never agreed to”
Request for Information Question:
- “Speak to live person”
- “Speak with the customer service”
Product/ Service Question:
- “I want to buy a product that’s for the bad breath”
- “Serious complaint awaiting credit”
Payments and Charges Question:
- “Unauthorized charge to my credit card wnd return of product. Unopened package!”
- “Charge to my account that I did not authorize”
Staff Question:
- “Customer service”
Other Question:
- “My dog”
- “Pet died on Dec 20th”
- “My dog has passed. No longer have a need for Pluto chews”
Compare Pluto Pets Customer Service To
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Pluto Pets