Skip to content
Write review For Business
  • Login

Contact Plume Customer Service

How to Reach a Person at Plume

Verified Contact Information

Toll-Free Number:

  • 1-844-697-5863
    HomePass
Call Now
Send Message

Customer Service:

  • 1-877-844-9575
    WorkPass

Legal:

  • 1-408-498-5512
    DMCA Inquiries

Accessibility:

accessibility@plume.com

Business Customer Service:

partnersupport@plume.com

Customer Service:

security@plume.com
Security
hello@plume.com
support@plume.com

Legal:

copyright@plume.com
DMCA Inquiries
privacy@plume.com
Privacy Inquiries
legal@plume.com

Sales/ Reservations:

orders@plume.com

Plume Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Plume Phone Number
1 (844) 697-5863
Average Calls duration
1 minute
Most Popular Plume Email Address
accessibility@plume.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
97% phone, 3% email
Common Reasons for Contact
Product/ service, account and request for information
View full overview

How to Contact Plume?

Individuals can call the Plume company via the toll-free number 1-844-697-5863 to request a home pass or discuss related issues. For concerns regarding work passes, 1-877-844-9575 is the Plume phone number. The company has also published the helpline, 1-408-498-5512, to consult for legal and DMCA inquiries by phone. Those seeking efficient response must use the number most relevant to their concerns during Plume hours. People who do not get a solution to their problems by call can consider visiting the company headquarters, Plume Design, Inc., at 325 Lytton Ave., Suite 200, Palo Alto, California 94301, United States, for better assistance.

The company has published the email address accessibility@plume.com to contact Plume customer care for accessibility issues. People requesting support from business customer service can write to partnersupport@plume.com during office hours. The email address security@plume.com is available to report security concerns to the company agent. For general information, write to hello@plume.com to get your answers. Customers requesting assistance with a specific issue can email support@plume.com between Plume hours. The email address copyright@plume.com is available for DMCA inquiries. Individuals with privacy concerns can use privacy@plume.com to contact by email. The support team also handles legal issues at legal@plume.com. Lastly, people seeking to discuss sales and reservations can use orders@plume.com to relay their queries and concerns.

HomePass is the name of the Plume app the company provides for download on smart devices. Customers can activate this application on their device using their Plume login credentials and contact the support team for information and help. The application helps customers easily set up and manage their new Wi-Fi networks.
This application includes Adapt, the world's first self-optimizing home Wi-Fi technology, delivering reliable connectivity in every room on every device. Unlike other mesh network systems, the SuperPods by Plume HomePass is in constant contact with the cloud, giving customers a better and smoother connection that improves with use.

To contact the support team online, customers can visit the Plume website and click Contact Us to get directed to a few questions to reply to. Providing the answers to those questions enables individuals to contact Plume customer care and express their concerns. You can also browse the FAQs regarding Plume's optimization and support tools, monitor network aggregate health and technical requirements, and pre-provision customer accounts for self-help. People who cannot resolve their issues through that can call the Plume phone number to ask for assistance.

PissedConsumer Club

Contact Information

Plume Website:

Plume Help Center:

Corporate Office Address:

Plume Design, Inc.
325 Lytton Ave., Suite 200
Palo Alto, California 94301
United States

Why Customers Call Plume?

Top Reasons of Customers Calls

  • Product/ Service 32%
  • Account 26%
  • Request for Information 16%
  • Customer Inquiries & Issues 11%
  • Payments and Charges 5%
  • Staff 5%
  • Website/ Application 5%

Product/ Service

32%
  • "Not working"
  • "Can't get my wifi or TV to work...."
  • "As per usual no internet"

Account

26%
  • "Can't login to my account"
  • "I cannot get on my email. I need to change my password but my email is not working because I forgot my password but I can't download my emails because I forgot my password. So that means I can't change my password since I can't get on my email."
  • "Reset router someone changed login and password"

Request for Information

16%
  • "To find pricing and can I get prescription with video call"
  • "Support"
  • "Need help with 2.4 network"

Customer Inquiries & Issues

11%
  • "Pod"
  • "Prescription"

Payments and Charges

5%
  • "Charged twice"

Staff

5%
  • "This call began 45 minutes ago to reach my service provider which was breeze line then I had to contact plume to get my password again and all this because I want to connect my new telephone to my Wi-Fi"

Website/ Application

5%
  • "homepass app can not complete anymore after the pads are recognized, i would like to remove all 3 pads please"

Compare Plume Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Eero
Eero Customer Service
stars-rating-fill
4.8 out of 5
Router Network
Router Network Customer Service
Breezeway
Breezeway Customer Service

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Plume? What happened? What can we help you with?
Submit review Don't show this popup
Plume
Reviews Contacts Community