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Contact Plume Customer Service

Plume Phone Numbers and Emails

Toll-Free Number:

  • (844) 697-5863
    HomePass
Call customer service
Send Message

Customer Service:

  • (877) 844-9575
    WorkPass

Legal:

  • (408) 498-5512
    DMCA Inquiries

Plume Emails:

Accessibility
Business Customer Service
Customer Service
Security
Legal
DMCA Inquiries, Privacy Inquiries
Sales/ Reservations
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More phone numbers and emails Less phone numbers and emails

How to Contact Plume?

Most Popular Number:

(844) 697-5863
HomePass
Total calls: 14 Last call: Dec 7, 2024
author avatar
PissedConsumer Reporter

Individuals can call the Plume company via the toll-free number 1-844-697-5863 to request a home pass or discuss related issues. For concerns regarding work passes, 1-877-844-9575 is the Plume phone number. The company has also published the helpline, 1-408-498-5512, to consult for legal and DMCA inquiries by phone. Those seeking efficient response must use the number most relevant to their concerns during Plume hours. People who do not get a solution to their problems by call can consider visiting the company headquarters, Plume Design, Inc., at 325 Lytton Ave., Suite 200, Palo Alto, California 94301, United States, for better assistance.

The company has published the email address accessibility@plume.com to contact Plume customer care for accessibility issues. People requesting support from business customer service can write to partnersupport@plume.com during office hours. The email address security@plume.com is available to report security concerns to the company agent. For general information, write to hello@plume.com to get your answers. Customers requesting assistance with a specific issue can email support@plume.com between Plume hours. The email address copyright@plume.com is available for DMCA inquiries. Individuals with privacy concerns can use privacy@plume.com to contact by email. The support team also handles legal issues at legal@plume.com. Lastly, people seeking to discuss sales and reservations can use orders@plume.com to relay their queries and concerns.

HomePass is the name of the Plume app the company provides for download on smart devices. Customers can activate this application on their device using their Plume login credentials and contact the support team for information and help. The application helps customers easily set up and manage their new Wi-Fi networks.
This application includes Adapt, the world's first self-optimizing home Wi-Fi technology, delivering reliable connectivity in every room on every device. Unlike other mesh network systems, the SuperPods by Plume HomePass is in constant contact with the cloud, giving customers a better and smoother connection that improves with use.

To contact the support team online, customers can visit the Plume website and click Contact Us to get directed to a few questions to reply to. Providing the answers to those questions enables individuals to contact Plume customer care and express their concerns. You can also browse the FAQs regarding Plume's optimization and support tools, monitor network aggregate health and technical requirements, and pre-provision customer accounts for self-help. People who cannot resolve their issues through that can call the Plume phone number to ask for assistance.

Plume Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Plume is 8446975863. 93% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday and Friday. The average call time is 1 minute.

  • People call Plume mainly because of product/ service, request for information and account.

PissedConsumer Club

Contact Information

Plume Website:

Plume Help Center:

Corporate Office Address:

Plume Design, Inc.
325 Lytton Ave., Suite 200
Palo Alto, California 94301
United States

Plume Rating Based on 2 Reviews

Rating details

2.3
more details
Website
Billing Practices
Value for money
Price Affordability

Rating stats

Rating trend

Summary of Plume Customer Service Calls

15 TOTAL
CALLS
00:54 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Plume?

Request for Information Question:

  • “To find pricing and can I get prescription with video call”
  • “Support”
  • “Need help with 2.4 network”

Product/ Service Question:

  • “Internet”
  • “Connection”
  • “Not working”

Account Question:

  • “Can't login to my account”
  • “Reset router someone changed login and password”

Website/ Application Question:

  • “Homepass app can not complete anymore after the pads are recognized, i would like to remove all 3 pads please”

Staff Question:

  • “This call began 45 minutes ago to reach my service provider which was breeze line then I had to contact plume to get my password again and all this because I want to connect my new telephone to my Wi-Fi”

Other Question:

  • “Pod”
  • “Prescription”

Compare Plume Customer Service To

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