Contact Plumbworld Customer Service

You can reach Plumbworld customer service via email, depending on the nature of your inquiry. For general support, contact Plumbworld at customerservices@plumbworld.co.uk. For sales-related questions, send your queries to the Plumbworld customer service team at sales@plumbworld.co.uk. If you require technical assistance, please direct your questions and issues to technical@plumbworld.co.uk. Emails are handled on a first-come, first-served basis, and the Plumbworld customer service team aims to respond within one working day. It is advised not to resend emails regarding the same issue to avoid delays, as this only resets your inquiry to the bottom of the queue.

Plumbworld's headquarters are Online Home Retail Ltd, Units 2, 3, and 4 Millennium Court, Enterprise Way, Evesham, Worcestershire WR11 1GS, United Kingdom. Customers who want to transact with them by post can use the Plumbworld address to submit formal complaints or questions. When sending written correspondence to the Plumbworld customer service department, it is advisable to include relevant information, such as your order number, contact number, and a brief description of the issue, to receive a prompt and efficient response.

To access Plumbworld's customer service online, start by visiting their website. At the bottom of the home page, you will find the "Contact Us" button. Click on it. You will be given several ways to contact the Plumbworld customer service team, including telephone numbers, email addresses, and their working hours. You can also see a chat bubble icon at the bottom right-hand side of the page. Clicking on it will allow you to talk to one of the Plumbworld customer service agents. Moreover, the website is also well-furnished with helpful links for product returns, registering complaints about defective or damaged products, and navigating through a comprehensive FAQs section for quick answers.