Playmobil Phone Numbers and Emails

Toll-Free Number:

  • (800) 351-8697
Send Message

Customer Service:

  • (609) 395-5566

Playmobil Emails:

Customer Service
Media
Marketing Inquiries
Technical Support
Is this your business?
PissedConsumer Club

Contact Information

Playmobil Website:

Playmobil Help Center:

Corporate Office Address:

PLAYMOBIL USA, INC.
26 Commerce Drive
Cranbury, New Jersey 08512
United States

Fax:

+1 (609) 395 3015

Playmobil Rating Based on 16 Reviews

Rating details

3.3
more details
Customer service
Value for money
Delivery Service
Product or Service Quality

Rating stats

Rating trend

How Good is Playmobil's Customer Service?

Samanta Agl
Samanta Agl
Feels Satisfied | Dec 27, 2022

Company was closed so I had no contact

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Chrysta Vmo
Chrysta Vmo
Feels Satisfied | Nov 02, 2022

Very helpful. Resolved my problem very eadily

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Summary of Playmobil Customer Service Calls

157 TOTAL
CALLS
03:15 AVG CALL
DURATION
32% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Playmobil?

Return/ Replace Question:

  • “Replacement parts”
  • “Return”
  • “Need Replacement Hockey Pucks”

Request for Information Question:

  • “About my bill”
  • “Instructions how to rget my money”
  • “Asking about order”

Product/ Service Question:

  • “Defected item”
  • “Product missing pieces”
  • “Product line”

Shipping and Delivery Question:

  • “Missing order”
  • “Wrong parts”
  • “Shipping”

Payments and Charges Question:

  • “Pay bill”
  • “Promo code is not working”
  • “Use Halloween discount code”

Cards Question:

  • “Gift card”

Website/ Application Question:

  • “Website issue with ordering”

Other Question:

  • “Cooperation”
  • “Missing parts 70220”
  • “Instructions”

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