Contact Players Customer Service
Players Phone Numbers and Emails
Toll-Free Number:
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(800) 787-6700
Benefits Center:
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(800) 872-3777
Intellectual Property Rights:
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(804) 335-2080Facsimile
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(804) 274-2000
Players Emails:
Players Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Players is 8007876700. 87% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Thursday.
People call Players mainly because of activation/ cancellation, refund, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Players is 8007876700. 87% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Thursday.
People call Players mainly because of activation/ cancellation, refund, shipping and delivery.
The best email to contact Players is supportsupplierdiversity@altria.com. 67% of customers use this email address to address their issues and concerns.
Contact Information
Corporate Office Address:
Other Info (opening hours):
Locations:
Altria Client Services LLC
c/o Corporate Communications
P.O. Box 85088
Richmond, VA 23285
Computershare Investment Plan
for Altria Group, Inc.
P.O. Box 505000
Louisville, KY 40233
Summary of Players Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Players?
Activation/ Cancellation Question:
- “Canceling”
- “See if they Cancel this order”
Account Question:
- “Password problem”
Shipping and Delivery Question:
- “Item not received”
Payments and Charges Question:
- “Charge on my account”
Staff Question:
- “I paid for my service and I'm not getting service”
Refund Question:
- “To get a refund It was an unauthorized Transaction”
Other Question:
- “To reorder”
- “Favorite removal”
- “Playing guidance”