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How to Reach a Person at Players

Verified Contact Information

Toll-Free Number:

  • 1-800-787-6700
Call Now
Send Message

Customer Service:

  • 1-800-872-3777
    Benefits Center
  • 1-804-274-2000
    Intellectual Property Rights
  • 1-804-335-2080
    Intellectual Property Rights
  • 1-866-256-4676
    Talent Acquisition Department

Business Sales:

  • 1-866-928-3510
    Retailer Or Wholesale Inquiries

Investors/ Franchising:

  • 1-800-442-0077
    Computershare Investment Plan
  • 1-781-575-3572
    Computershare Investment Plan
  • 1-804-484-8838
    Shareholder Services
  • 1-804-484-8222

Media:

  • 1-703-548-7877
    Media Buying and Advertising Inquiries
  • 1-425-488-1133
    Ste. Michelle Wine Estates Inquiries
  • 1-804-484-8897

Customer Service:

supportsupplierdiversity@altria.com

Legal:

alcsdmca@altria.com
DMCA Inquiries
pmusaprivacystatement@consumerconnectioncenter.com
Privacy Inquiries

Media:

media@ste-michelle.com
Ste. Michelle Wine Estates Inquiries

Players Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Players Phone Number
1 (800) 787-6700
Average Calls duration
1 minute
Most Popular Players Email Address
supportsupplierdiversity@altria.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
90% phone, 10% email
Common Reasons for Contact
Activation/ cancellation, refund, shipping and delivery
View full overview
PissedConsumer Club

Contact Information

Corporate Office Address:

Philip Morris USA, Inc
6601 West Broad Street
Richmond, Virginia 23230
United States

Other Info (opening hours):

Locations:

Altria Client Services LLC

c/o Corporate Communications

P.O. Box 85088

Richmond, VA 23285

Computershare Investment Plan

for Altria Group, Inc.

P.O. Box 505000

Louisville, KY 40233

More contact details

Why Customers Call Players?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 35%
  • Activation/ Cancellation 10%
  • Shipping and Delivery 10%
  • Refund 10%
  • Payments and Charges 10%
  • Staff 10%
  • Account 10%
  • Website/ Application 5%

Customer Inquiries & Issues

35%
  • "Trying to load money"
  • "Off line"
  • "Set upoverdraft protection"

Activation/ Cancellation

10%
  • "Canceling"
  • "See if they Cancel this order"

Shipping and Delivery

10%
  • "I have received my package"
  • "Item not received"

Refund

10%
  • "Refund camera is know good"
  • "To get a refund It was an unauthorized Transaction"

Payments and Charges

10%
  • "Are we getting paid today"
  • "Charge on my account"

Staff

10%
  • "Service error message"
  • "I paid for my service and I'm not getting service"

Account

10%
  • "I'm locked out of my account"
  • "Password problem"

Website/ Application

5%
  • "App stopped working"

Compare Players Customer Service To

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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