Players Pass - Company DOES NOT reply to failed purchase
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Updated by user Jul 05, 2023
Still no contact as of Jul 5, 2023
Original review posted by user Jul 05, 2023
DO NOT do business with this website. Short story in a long line of trying to contact this company.
On or around Father's Day I purchased their pass.
They gave me receipt and card number. The Card number didn't work. Since then I have tried to contact them and nothing.
So far I have sent 6 email contact forms-1phone call and still no contact to fix this.
(!) I filed with the BBB and waiting for reply.
(2) Filed dispute with CC Company
(all with supporting documentation and still no response.
AGAIN, what's worse is this was supposed to be a Father's Day gift.
So if you want the gift. DO NOT use Players Pass because if you have a conflict, you will not get it resolved.)
NOW, I'm in the process of filing a lawsuit and if successful I, will donate the monies to St Jude's Children's Hospital, after expenses.
If you or someone you know has had the same problem, please email me with your experience and perhaps, I can use those in supporting documentation for the lawsuit: allamericanfm@***.com
Thanks
User's recommendation: DO NOT DO BUSINESS WITH.
Monetary Loss: $100.
Preferred solution: Full refund.
Players Pass Pros: No resolution with your purchase.
Players Pass Cons: No resolution with your purchase.
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