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Contact Playbill Customer Service

Playbill Phone Numbers and Emails

Customer Service Number:

  • (212) 557-5757
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Playbill Emails:

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Broadway Listings, Editorial Content, Listings Content, Magazine Subscriptions, National Tour Listings, Off-Broadway Listings, Playbill Discounts Membership, Playbill Vault, Regional (US) Listings
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How to Contact Playbill?

Most Popular Number:

(212) 557-5757
Total calls: 22 Issues resolved: 2 Last call: Jun 12, 2025
author avatar
PissedConsumer Reporter

Playbill customer service phone number is 212 557 5757. The telephone number of the Playbill customer department serves to get in touch with the support specialists and ask questions in the direct mode. The business hours of the support number are limited.

Playbill email is edit@playbill.com. This mailing address serves to send requests about the editorial content. Whether the issue is related to the trademark issues and reproduction of playbill covers, send the message to the trademark@playbill.com. Online advertising, marketing, and business development requests can be addressed to the ad-online@playbill.com. DMCA questions you can send to DMCA@playbill.com. This format of Playbill contact method allows you to send the letter with a detailed description of the problem. You can attach files and insert the contact information into the letters.

Playbill address is 729 Seventh Ave., 4th Fl. New York, New York 10019 United States. The location of the corporate office serves to send the official correspondence to the core departments, send the claims or reports to the Playbill headquarters to get in touch with the key specialists. The firm does not have other offices.

Playbill hours are Monday through Friday from 8 a.m. to 9 p.m. EST. The business hours of the online platform are unlimited. If you send the letter within outside of the office time, the Playbill customer service will decide on it within the operation time.

Playbill website is available 24/7 and allows you to review the services offered for the usage. You can choose the category of information in the Menu and find the details on it. At the bottom of the page you can find information about the conditions of advertising using the platform and subscription details.

Playbill Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    73% phone 27% email
  • The best phone number to call Playbill is 2125575757.

  • The longest wait times are on Thursday, while the shortest are on Saturday and Friday.

  • People call Playbill mainly because of request for information, activation/ cancellation, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Playbill Website:

Playbill Help Center:

Corporate Office Address:

Playbill Inc.
729 Seventh Ave., 4th Fl.
New York, New York 10019
United States

Playbill Rating Based on 3 Reviews

Rating details

1.2
more details
Customer service
Turnaround Time
Product or Service Quality
Value for money

Rating stats

Rating trend

Summary of Playbill Customer Service Calls

22 TOTAL
CALLS
00:00 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Playbill?

Request for Information Question:

  • “Store help”
  • “I need assistance with printing my playbill and paying for it.”
  • “A question about my bio”

Payments and Charges Question:

  • “Old play bill size frame”
  • “Missing playbill theater magazines”
  • “Discount code Broadway tickets”

Activation/ Cancellation Question:

  • “Cancel order A241240”

Website/ Application Question:

  • “Unable to place order. Website too difficult and confusing!”

Other Question:

  • “Tickets”
  • “To suggest which Fringe shows to see”
  • “Ticket issue”

Compare Playbill Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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