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Contact Playbill Customer Service

How to Reach a Person at Playbill

Verified Contact Information

Customer Service Number:

  • 1-212-557-5757
Call Now
Send Message

Business Customer Service:

ad-online@playbill.com
Online Advertising, Marketing and Business Development

Customer Service:

broadway@playbill.com
Broadway Listings
edit@playbill.com
Editorial Content
aku@playbill.com
Listings Content
subscriptions@playbill.com
Magazine Subscriptions
tours@playbill.com
National Tour Listings
offbroadway@playbill.com
Off-Broadway Listings
clubmanager@playbill.com
Playbill Discounts Membership
vaultfeedback@playbill.com
Playbill Vault

Jobs/ Career:

jobpost@playbill.com
Job Listings

Legal:

dmca@playbill.com
DMCA Inquiries
trademark@playbill.com
Trademark Inquiries

Media:

ad-mag@playbill.com
Advertising Inquiries
listings@playbill.com
Regional (US) Listings

Playbill Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Playbill Phone Number
1 (212) 557-5757
Average Calls duration
2 minutes
Most Popular Playbill Email Address
edit@playbill.com
Issue Resolution Rate
Low (18% reported full resolution)
Contact Method Distribution
73% phone, 27% email
Common Reasons for Contact
Request for information, activation/ cancellation, payments and charges
View full overview

How to Contact Playbill?

Most Popular Number:

(212) 557-5757
Total calls: 32 Issues resolved: 2 Last call: Jun 23, 2026

Playbill customer service phone number is 212 557 5757. The telephone number of the Playbill customer department serves to get in touch with the support specialists and ask questions in the direct mode. The business hours of the support number are limited.

Playbill email is edit@playbill.com. This mailing address serves to send requests about the editorial content. Whether the issue is related to the trademark issues and reproduction of playbill covers, send the message to the trademark@playbill.com. Online advertising, marketing, and business development requests can be addressed to the ad-online@playbill.com. DMCA questions you can send to DMCA@playbill.com. This format of Playbill contact method allows you to send the letter with a detailed description of the problem. You can attach files and insert the contact information into the letters.

Playbill address is 729 Seventh Ave., 4th Fl. New York, New York 10019 United States. The location of the corporate office serves to send the official correspondence to the core departments, send the claims or reports to the Playbill headquarters to get in touch with the key specialists. The firm does not have other offices.

Playbill hours are Monday through Friday from 8 a.m. to 9 p.m. EST. The business hours of the online platform are unlimited. If you send the letter within outside of the office time, the Playbill customer service will decide on it within the operation time.

Playbill website is available 24/7 and allows you to review the services offered for the usage. You can choose the category of information in the Menu and find the details on it. At the bottom of the page you can find information about the conditions of advertising using the platform and subscription details.

PissedConsumer Club

Contact Information

Playbill Website:

Playbill Help Center:

Corporate Office Address:

Playbill Inc.
729 Seventh Ave., 4th Fl.
New York, New York 10019
United States

Summary of Playbill Customer Service Calls

32 TOTAL
CALLS
01:44 AVG CALL
DURATION
18% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Playbill?

Request for Information Question:

  • “Order confirmation”
  • “Store help”
  • “I need assistance with printing my playbill and paying for it.”

Payments and Charges Question:

  • “Old play bill size frame”
  • “Missing playbill theater magazines”
  • “Discount code Broadway tickets”

Product/ Service Question:

  • “Can't access tickets”
  • “Damaged playbill”

Activation/ Cancellation Question:

  • “Cannot find voucher email for canceled Playbill Presko’s”
  • “Cancel order A241240”

Shipping and Delivery Question:

  • “Missed Type Shipping Address”

Return/ Replace Question:

  • “Change show day”

Website/ Application Question:

  • “Unable to place order. Website too difficult and confusing!”

Other Question:

  • “Missed Typed Last name”
  • “Track order”
  • “Tickets”

Compare Playbill Customer Service To

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