Contact Playbill Customer Service
How to Reach a Person at Playbill
Verified Contact Information
Customer Service Number:
-
1-212-557-5757
Business Customer Service:
ad-online@playbill.com
Online Advertising, Marketing and Business Development
Customer Service:
broadway@playbill.com
Broadway Listings
edit@playbill.com
Editorial Content
Jobs/ Career:
Legal:
Media:
Playbill Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Playbill Phone Number
1 (212) 557-5757
Average Calls duration
2 minutes
Most Popular Playbill Email Address
edit@playbill.com
Issue Resolution Rate
Low (18% reported full resolution)
Contact Method Distribution
73% phone, 27% email
Common Reasons for Contact
Request for information, activation/ cancellation, payments and charges
Playbill Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Playbill Phone Number | 1 (212) 557-5757 |
| Average Calls duration | 2 minutes |
| Most Popular Playbill Email Address | edit@playbill.com |
| Issue Resolution Rate | Low (18% reported full resolution) |
| Contact Method Distribution | 73% phone, 27% email |
| Common Reasons for Contact | Request for information, activation/ cancellation, payments and charges |
| Prepare before the call to Playbill | Email, order id or tracking number or first and last name |
Contact Information
Playbill Website:
Playbill Help Center:
Corporate Office Address:
Playbill Inc.
729 Seventh Ave., 4th Fl.
New York,
New York
10019
United States
Summary of Playbill Customer Service Calls
32
TOTAL
CALLS
CALLS
01:44
AVG CALL
DURATION
DURATION
18%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Playbill?
Request for Information Question:
- “Order confirmation”
- “Store help”
- “I need assistance with printing my playbill and paying for it.”
Payments and Charges Question:
- “Old play bill size frame”
- “Missing playbill theater magazines”
- “Discount code Broadway tickets”
Product/ Service Question:
- “Can't access tickets”
- “Damaged playbill”
Activation/ Cancellation Question:
- “Cannot find voucher email for canceled Playbill Presko’s”
- “Cancel order A241240”
Shipping and Delivery Question:
- “Missed Type Shipping Address”
Return/ Replace Question:
- “Change show day”
Website/ Application Question:
- “Unable to place order. Website too difficult and confusing!”
Other Question:
- “Missed Typed Last name”
- “Track order”
- “Tickets”
Compare Playbill Customer Service To
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Playbill