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I placed an order for Xbox one and 3 games, total was almost $1000. First they rejected my credit card and emailed me asking for electronic transfer. Once I paid the $1000 by TT they then tried several times to also charge my Credit card but my bank (who I warned) refused the transaction.

Then Play Asia told me that they cannot locate the money I sent by TT. This is total lies as I have confirmed records from my bank and theirs which is both HSBC. They have spent over 2 weeks tryiong to find the money (yeah yeah - liars)

Their tactic is to go slow and ask dumb questions each day. Only one question a day and often takes 2-3 days to get a reply. Can I send a screenshot, what is the transaction ID, what is my name, what is my shoe size, do I like carrots?

So after almost two weeks of this BS, and having had 8 different customer service people look at the issue, none of which was helpful in any way, I am passing the case to a lawyer.

DO NOT USE Play Asia - they will scam you, lie to you and steal your money.

Reason of review: Order processing issue.

Location: Chicago, Illinois

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Guest

False lol don't troll reason i have bought more than enough stuff from them and never lied to their customer service is top notch so stop trolling

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