Platypus Shoes Phone Numbers and Emails

Customer Service:

  • +61 180 082 0851
  • +6 480 075 2897
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Platypus Shoes Emails:

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Platypus Shoes Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Platypus Shoes Customer Service is rated at 4 out of 5. Consumers who contact the company are mostly satisfied. More commonly used way of contact is by phone.

    Source Distribution
    77% phone 23% email
  • The best phone number to call Platypus Shoes is 611800820851. 97% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Saturday.

  • Be prepared for the call as Platypus Shoes may ask you for the following information to identify you as a customer: email, order id or first and last name.

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Contact Information

Platypus Shoes Website:

Platypus Shoes Help Center:

Corporate Office Address:

Platypus Shoes
2/64 Balmain St.
Richmond, Victoria 3121
Australia

Other Info (opening hours):

Live Chat Hours (AEST):

Monday - Friday: 8:00AM-10:00PM

Saturday - Sunday 9:00AM-7:00PM

More contact details

Platypus Shoes Rating Based on 3 Reviews

Rating details

3.4
more details
Diversity of Products or Services
Location
Product or Service Quality
Warranty

Rating stats

Rating trend

How Good is Platypus Shoes's Customer Service?

Adien Yzd
Adien Yzd
Feels Satisfied | Jun 05, 2024

Very goid

Read full quote
Jaeleen Adn
Jaeleen Adn
Feels Disappointed | Jun 17, 2023

Terrible

Read full quote

Summary of Platypus Shoes Customer Service Calls

30 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Platypus Shoes?

Shipping and Delivery Question:

  • “Missing order”
  • “I payed by PayPal but I never received tracking number or confirmation email”
  • “Delivery missing”

Return/ Replace Question:

  • “Exchange”
  • “Return query”
  • “Return without receipt”

Request for Information Question:

  • “No order confirmation”
  • “Product inquiry”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancelled”

Refund Question:

  • “Refund”

Other Question:

  • “Delay with order”
  • “Order needs to be change”
  • “Bought 3 pairs of shoes instead of 1 pair”

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