Contact Platypus Shoes Customer Service
Platypus Shoes Phone Numbers and Emails
Customer Service:
-
+61 180 082 0851
-
+6 480 075 2897
Platypus Shoes Emails:
Platypus Shoes Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Platypus Shoes is 611800820851. 94% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Saturday.
Be prepared for the call as Platypus Shoes may ask you for the following information to identify you as a customer: email, order id or tracking no or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Platypus Shoes is 611800820851. 94% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Saturday.
Be prepared for the call as Platypus Shoes may ask you for the following information to identify you as a customer: email, order id or tracking no or first and last name.
People call Platypus Shoes mainly because of return/ replace, request for information, shipping and delivery.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Platypus Shoes is customercare@platypusshoes.com.au. 92% of customers use this email address to address their issues and concerns.
Contact Information
Platypus Shoes Website:
Platypus Shoes Help Center:
Corporate Office Address:
Other Info (opening hours):
Live Chat Hours (AEST):
Monday - Friday: 8:00AM-10:00PM
Saturday - Sunday 9:00AM-7:00PM
How Good is Platypus Shoes's Customer Service?
Summary of Platypus Shoes Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Platypus Shoes?
Shipping and Delivery Question:
- “Have not received my shoe”
- “Order not received”
- “Completely wrong order”
Return/ Replace Question:
- “Change shoes”
- “Order is being returned to you, I either want a refund or it redelivered”
- “Complaint trying to return item”
Request for Information Question:
- “Enquiry”
- “No order confirmation”
- “Product inquiry”
Product/ Service Question:
- “Faulty trainers”
- “Quality of items and disrespectful employees”
- “Complaints”
Refund Question:
- “Refunds”
- “Refund”
Cards Question:
- “Gift card not working”
Activation/ Cancellation Question:
- “Cancel order”
- “Cancelled”
Staff Question:
- “Not serviced”
Payments and Charges Question:
- “Online order took my money but no record of any order in my account”
Other Question:
- “Unreceived order”
- “Pissed off customer”
- “Can't mplaibt”
Compare Platypus Shoes Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.