Platypus Shoes Phone Numbers and Emails

Customer Service:

  • +61 180 082 0851
  • +6 480 075 2897
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Platypus Shoes Emails:

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Platypus Shoes Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • Platypus Shoes Customer Service is rated at 4 out of 5. Consumers who contact the company are mostly satisfied. More commonly used way of contact is by phone.

    Source Distribution
    77% phone 23% email
  • The best phone number to call Platypus Shoes is 611800820851. 97% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Saturday.

  • Be prepared for the call as Platypus Shoes may ask you for the following information to identify you as a customer: email, order id or first and last name.

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Contact Information

Platypus Shoes Website:

Platypus Shoes Help Center:

Corporate Office Address:

Platypus Shoes
2/64 Balmain St.
Richmond, Victoria 3121

Other Info (opening hours):

Live Chat Hours (AEST):

Monday - Friday: 8:00AM-10:00PM

Saturday - Sunday 9:00AM-7:00PM

More contact details

Platypus Shoes Rating Based on 3 Reviews

Rating details

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Diversity of Products or Services
Product or Service Quality

Rating stats

Rating trend

How Good is Platypus Shoes's Customer Service?

Adien Yzd
Adien Yzd
Feels Satisfied | Jun 05, 2024

Very goid

Read full quote
Jaeleen Adn
Jaeleen Adn
Feels Disappointed | Jun 17, 2023


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Summary of Platypus Shoes Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Platypus Shoes?

Shipping and Delivery Question:

  • “Missing order”
  • “I payed by PayPal but I never received tracking number or confirmation email”
  • “Delivery missing”

Return/ Replace Question:

  • “Exchange”
  • “Return query”
  • “Return without receipt”

Request for Information Question:

  • “No order confirmation”
  • “Product inquiry”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancelled”

Refund Question:

  • “Refund”

Other Question:

  • “Delay with order”
  • “Order needs to be change”
  • “Bought 3 pairs of shoes instead of 1 pair”

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