Contact Platte Valley Bank Customer Service

People who prefer to communicate with customer service via email can use the only published Platte Valley Bank email address. Email all your concerns, questions, and comments to info@pvbank.com. Customer service reads all emails received and refers them to the section or person who can assist. You can expect a response within 2-3 working days. Ensure that your contact details are included in the email and provide a detailed explanation of your concern.

Individuals with unresolved or complex concerns can request a one-on-one appointment with a senior representative at Platte Valley Bank headquarters. When it is impossible to visit the office, you are welcome to send a detailed letter to headquarters. The headquarters is located at the corporate office, situated at Platte Valley Bank, 1212 Circle Drive, Scottsbluff, Nebraska 69363-2308, United States. The street address is also the mailing address.

Platte Valley Bank customer service operating hours are Monday through Thursday from 8:00 AM to 4:30 PM. On Friday, the hours are from 8:00 AM to 5:00 PM, and on Saturday, from 9:00 AM to 12:00 PM. The bank and customer service are closed on Sunday. Outside these hours, you can email your issue to customer service. A bank representative will contact you as soon as possible during business hours.

By using the Platte Valley Bank website, you can access online customer service. Go to the website and click on “Contact Us”. You will see all the phone numbers and email addresses you need to contact the support team on your screen. You can also fill out the form on our website and request that a customer service representative contact you.