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Contact PlatePass Customer Service

PlatePass Phone Numbers and Emails

Toll-Free Number:

  • (877) 411-4300
Call customer service
Send Message

Customer Service:

  • (800) 654-4173
    Hertz

Legal:

  • (480) 443-7000

PlatePass Emails:

Accessibility
Customer Service
Legal
Privacy Inquiries
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How to Contact PlatePass?

Most Popular Number:

(877) 411-4300
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PissedConsumer Reporter

Users with general queries and concerns can contact the business agent via the toll-free number 1-877-411-4300. To reach PlatePass customer service for assistance with a specific or technical issue, dial 1-800-654-4173 between business hours. This number is also best for help with payment issues, availability, rental agreements, costs, and other relevant concerns. For legal inquiries, 1-480-443-7000 is the PlatePass phone number for efficient assistance. To ensure quick and effective solutions to your problems, use the helpline for the relevant department and reach out between business hours.

The company has published three emails for different purposes. Clients with accessibility concerns can write to accessibility@verramobility.com between business hours. The email information@platepass.com is an alternative to calling the PlatePass customer service number for general information and assistance. Lastly, those consulting for legal and privacy inquiries can submit a request to privacy@verramobility.com. After reviewing it, the company agent will respond within two or three working days.

PlatePass's address for its corporate office is American Traffic Solutions Consolidated, LLC d/b/a Verra Mobility Solutions, 1150 N Alma School Rd, Mesa, Arizona 85201, United States. Customers with complex issues and concerns can visit this address for better assistance between business hours. When doing so, one must call the agent to make an appointment in the relevant department beforehand. If that seems inconvenient, send a letter to PlatePass customer service and wait for the issue to be addressed within a few days or weeks.

For online consultation, visit the company website and click Contact Us on the homepage to get directed to the published helplines, emails, office addresses, and other options. Users can also reach PlatePass customer service via an online form. When doing so, one must specify the nature of their concern and provide all the required information, including their name, email, agreement, and other details. Including personal or sensitive information, such as social security numbers or credit card details, is unsafe when submitting an online request. It is best to consult the company agents at the PlatePass address for such issues.

PlatePass Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call PlatePass is 8774114300. 82% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Wednesday.

  • People call PlatePass mainly because of return/ replace, request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

PlatePass Website:

PlatePass Help Center:

Corporate Office Address:

American Traffic Solutions Consolidated, L.L.C. d/b/a Verra Mobility Solutions
1150 N Alma School Rd
Mesa, Arizona 85201
United States

PlatePass Rating Based on 1 Review

Rating details

2.8
more details
Customer service
Billing Practices
Product or Service Quality
Price Affordability

Rating stats

Rating trend

Summary of PlatePass Customer Service Calls

11 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PlatePass?

Payments and Charges Question:

  • “Toll charge”
  • “Unpaid tolls”
  • “I'm getting an invoice”

Request for Information Question:

  • “Keep getting request for toll lPayment which was payed”

Return/ Replace Question:

  • “Returned check”

Other Question:

  • “Toll issues”
  • “Pago factura”
  • “I lost my respect number”

Compare PlatePass Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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