Plate Crate Phone Numbers and Emails

Toll-Free Number:

  • (833) 638-6986
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Customer Service:

  • (617) 765-1202

Plate Crate Emails:

Customer Service
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General Info
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Plate Crate Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email
  • The best phone number to call Plate Crate is 8336386986. 63% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday and Tuesday.

  • People call Plate Crate mainly because of activation/ cancellation, payments and charges.

View full overview ›

How to Contact Plate Crate Customer Service?

Most Popular Number:

(833) 638-6986
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Total calls: 36 Last call: Apr 29, 2024

Plate Crate customer service phone number is 833 6386986. Use this telephone number to reach the customer care department and get information related to the subscription process. The support number of the customer care specialists is 617 765 1202.
Using the phone line you can find support in different questions, including the membership issues, conditions of usage,payment, retun policy and other aspects related to the services. Talking with the manager you can explain the situation and details of it. You can get direct instructions or receive the answer later. The Plate Crate phone number can be overloaded with calls sometimes. Turn to the other Plate Crate contact method or call back later.

Plate Crate email is support@platecrate.com. The other email address of the support specialists is bullpen@platecrate.com. Use the email addresses to write the letter to the Plate Crate customer service. Indicate in the request all the details about the problem. Using the email address customers can turn to specialists with different types of requests including suggestions.
To receive general information about the company, send the request to the info@platecrate.com. Whether you want to turn to the customer care department, send the letter to the Plate Crate address 8 Briarwood Ave. Peabody, Massachusetts 01960
United States. This is the address of the corporate office.

Plate Crate hours are Monday through Friday from 10 a.m. to 8 p.m. EST. On Sunday the specialists are available from 4 a.m. to 8 p.m. EST. The operation time can differ during the national holidays. To check the availability of specialists, turn to the Plate Crate live chat on the website of the company and ask about the schedule.

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Contact Information

Plate Crate Website:

Plate Crate Help Center:

Corporate Office Address:

Plate Crate LLC
8 Briarwood Ave.
Peabody, Massachusetts 01960
United States

Other Info (opening hours):

Chat Hours (EDT):

Monday - Friday: 10:00am - 8:00pm

Sunday: 4:00am - 8:00pm

More contact details

Plate Crate Rating Based on 3 Reviews

Rating details

1.5
more details
Diversity of Products or Services
Delivery Service
Billing Practices
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Plate Crate Customer Service Calls

57 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Plate Crate?

Shipping and Delivery Question:

  • “Stop delivery of plate crate”
  • “Missing items”
  • “Change sizing on future orders”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel subscription”
  • “I purchased a pitchers crate now I want to subscribe monthly. Will I just be duplicating”

Payments and Charges Question:

  • “No one answered I still don’t have the crate and I’ve been charged for it December 4.”
  • “Discount for first time buyer”
  • “To dispute a charge”

Product/ Service Question:

  • “Broken product”
  • “Trying to order products but codes don't work”

Staff Question:

  • “Customer service”

Cards Question:

  • “Check card on file”

Request for Information Question:

  • “Need questions answered”

Other Question:

  • “Receiving crates not ordered”
  • “Box”
  • “Pkg”

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