Spanish Fork, Utah
1.2K views 22 comments
Not resolved

I had an agreement with Plastic resource group(PRG), to build a prototype for me.The first phase of his bid was for $10,050.00 and a time frame of 20 business days.

He received and cashed my check for $10,050.00 on May 6, 2010. Tyler said work would begin immediately. On May 19 I sent an email asking for a status report. On June 22, 2010 I received an email saying that they hadn't started yet and would be starting work now and a revised schedule of completion of phase one on July 23, 2010.

At this point the 20 days to complete the phase, as outlined in their bid had already passed. I called and emailed numerous times throughout this timeframe, and was always told "we're working on it, we want things right so we won't hurry". When I started complaining heavily I was told various dates those parts of the phase would be completed. Not one of those dates was ever met!

As of today phase one has not been completed to my satisfaction and PRG has refused to correct the issue or refund the money.I have every email, agreement, and complete phone logs outlining this issue in full

Review about: Prototyping.

Review #211005 is a subjective opinion of a user.

PRODUCT OR SERVICE
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Reason of Review / Monetary Loss Not specified / $10
Preferred solution Not specified

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Annonyous
#1308057
Please does anyone know of any prototyping company that can deliver? I am really disappointing with all these bad reviews. I just just submitted mine last week to PRG and I guess it is still not late to star afresh with someone else .
Anonymous
#1174013
I had the same result with PRG. Poor communication, poor quality, and project was never completed. I wish I had done more research on PRG and Tyler before hiring this garbage company.
tim
#1103086
Very similar to my issues with them. STAY AWAY FROM PRG.
Excited_Inventor
#775248
Thank you all for your reviews! I live in NJ and was about to pull the trigger and get a quote from PRG, currently patent pending and wanted to get a working prototype done...but if its one thing I've learned in life...most times various different people don't all tell the same lie...I think I'll try to find someone local that has a better reputation. Thanks for saving me from something I may have regretted. Good to do your homework!
Bane
to Excited_Inventor #775736
We are working with them now and no problems. Do some more research, there are a few people that did some huge flame jobs on the company. One of them was resolved, another was a lady who was dishonest with PRG and they ended the relationship. Contact the AG, BBB and all those places. Do not just rely on message boards where anyone can post, even my :grin
Jules
to Bane Newark, New Jersey, United States #1235757
I'm talking to them now about using them for my project and I'm really upset about all these bad reviews!!!! I was really excited and they seemed to get exactly what I want and I feel comfortable with them but now I'm afraid. Reading your message gives me hope tho. Do you mind me asking what stage your at and if all has gone well?
ulao
Lake Mary, Florida, United States #700933
I was hoping to release the announcement of the new production model but thanks to Tyler from prg-prototyping that is not the case. In working with PRG prototyping (http://prgprototyping.com/ ). Tyler Harrell, president of the company. informed me today that my handmade proto type and parts needed to design the production for bliss-box were thrown away. In 10-6-12 Tyler and I agreed to quote a proto type of the Bliss-box design. Per his request, he asked that I send the individual parts and a working box. He acknowledged they were received and kept me up to speed on the progress for the first month asking general questions to determine if it could be made. There was some question that his engineering team was competent enough to build the design. I asked that his team take the time and see what portion of this box could be mass produced. Tyler indicated he would need to contact a 3rd party team for the cabling and pinning. I had put good faith in Tyler to see what could be achieved. Over the next 7 months it pretty much has been me asking for a status on the quote. He always informed me they have not gotten to my design yet. Turns out somewhere in this 8 months my designed was thrown away. So tell me, how can you give or work on an estimate if you have no product to estimate from? I asked Tyler and he beat around the bush avoiding the question. Apparently there never were any plans to try and get a quote for me but rather to discard my design and hope that I would go away.... Show more
Anonymous
to ulao Orlando, Florida, United States #993964
Hello
I'm from Orlando Florida, looking for a prototyping company.
Any referral.
Thank you
Anonymous
to ulao #1103081
This is pretty much my story. STAY AWAY FROM PRG.
lisasbeenrippedofff
Freehold Township, New Jersey, United States #693998
I too was promised already over 2 years ago from Tyler who told me its not his fault that people leave his company. I paid in full before they made my prototype in the beginning they did great there was a woman named Taylor who was the sales woman & promised me it would take a few weeks to a couple of months to make they got a man named Ryan to find the materials I needed and glue but when it was tried it did not work so then he tried other materials & that worked then he left the company I tried to get a hold of Taylor she left the company then there was Mary who was great found the materials & they seemed perfect then there was a woman named Stephanie who was getting the logo & box where they were going to be put in & I didn't hear from her so I called to find out what was goink on then I was told she left & then I asked to speak to Mary & I was told she left this is already over 2 years so I then wanted to speak to Tyler wanted my money-back he then said there was a woman named Hallie who was wirkingon it & it happened to be on his desk at thar very moment so he sends them to me they were OK not as good as the ones Mary did but what couldi do I wanted themto get manufactured already & out to market so Hallie calls me to get thelogo & packaging done I finally Get the package not done correctly u couldnot fit the things I made in there I was promised a manufacturer he went out the window calked Hallie art least 3 times no call back... Show more

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