Keller, Texas
Not resolved

I have a Plantation Home.There is a structural leak that Plantation fixed twice to no avail.

It ruined the ceiling and table in our breakfast room. They already had to come and re-pour the back patio, redo the left side of the kitchen and re-brick the fireplace. We moved in after all of that. Our home was built in 2005 with a 10 year structural warranty.

At 9.5 years in, we filed a structural claim because we had a lot of movement. Our entire left side of our kitchen cracked, the masonry has to be redone, the granite cracked. Our patio sunk (Again), the entire left side of our 2 story brick home has to be re-bricked, our upstairs subfloor is lifting, our windows are separating and leaking, we have giant buckling cracks everywhere. 2 Plantation employees Chad and Mark left my home today saying that they did not see a problem.

I require piers, additional drainage and have $75k in cosmetic damage and they don't see a problem? There are visible cracks, seems and nail pops in every room of the home. 4 homes in a row in my neighborhood have a problem because they did not compact the soil properly and built over a natural stream/spring. I have an engineer report/opinion from a licensed impartial engineer explaining how my home does not meet the warranty standards in Plantation's warranty booklet.

They don't care. I had to hire legal counsel today. They are the worst company on the planet.

I would never buy a Plantation home and could never recommend that anyone I like do.

Review about: Plantation Homes Dallas Fort Worth Community.

Review #739735 is a subjective opinion of a user.

Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reason of Review / Monetary Loss Warranty issue / $75000
Preferred solution Full refund

Had an Experience with Plantation Homes?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Ottawa, Ontario, Canada #1277922

Chad G.has been there a long time!

He has gone out of his way for many customers over the years. (I am a former employee) If you truly think your foundation failed... Get a survey done and compare it to the original survey. If they foundation is moving or buckling or broke then you have a case.

Brick cracked in that one area is only suspicious. Get the survey to prove it moved. Use the same survey company if possible. They will prove.

Most foundation companies give free estimates with surveys. Then your attorney's would jump on the case.

I assume you are in Saratoga or near Herritage Trace?Don't wait too long.


As an update...we have not actually hired legal counsel. We consulted with 2 attorneys and are in limbo about what to do.

You May Also Like

THANK YOU RHINO SHIELD OF JACKSONVILLE FOR SATISFYING MY COMPLAINT Rhino Shield of Jacksonville "I am writing this as a review of the work that was conducted on my home last month from Rhino Shield of Jacksonville, Fl. Several months ago, my blood pressure..." Read more Schumacher Homes - It finally got built but..... Schumacher Homes "Flooded basement weekly, sloppy work beyond, constant puddle in garage that I step in daily, because they ignored my request for a drain and 'sloped' the garage, which clearly they..." Read more Other Company - Scammer, Ripoff Other Company "I am writing this letter on behalf of my parents, who are the ones that got scammed by this individual. On 7/29/16, my parents signed a contract with Jose D...." Read more Jersey Contracting Llc Boca Raton Fl Area - Remodeling Review Jersey Contracting " A PICTURE IS WORTH 1000 WORDS I hired Steve dba JERSEY CONTRACTING LLC, 510 NW 39TH AVENUE, DEERFIELD BEACH, FL 33442 561-400-4508 or 400 REDWOOD LANE, BOCA RATON or..." Read more Don Juravin - Hoax alert! Roca Lab's Gastric Bypass Alternative NO Surgery proven to be a sham! Don Juravin "Don't fall for this internet quackery called Gastric Bypass Alternative NO Surgery. This stuff tastes terrible and shockingly the owner of Roca Labs who claims to have invented this stuff..." Read more Techrabbit - No customer support and false promises. Techrabbit "CNET Cheapskate presented TechRabbit's offer for a refurbished Parrot Bebop Drone on May 8, 2017. I commented/posted about the many mediocre/poor reviews they get, and the customer complaints about the..." Read more Best Buy - Fraud company Best Buy "I ordered 1 iphone 7 plus 128 gb. Shop kepper by mistake shipped 3 iphone and 1 samsung 64gb 7edge .now he forced me to pay for all of them.I..." Read more Sears Garage Door (through the internet) Sears "Summary: 1. New garage door ($1,400). 2. Two months of use. 3. Garage crumples from top down due to improper installation (garage opener set improperly). 4. False advertising (Sears uses..." Read more