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If the number of cancelled prepaid orders is more than one after the successful placing of orders then the refund of the first order will be done in The User's Paytm wallet or Bank Account. But in case of subsequent cancellation after the first prepaid order, the refund will be made to The Customer's Planeteves wallet or added in form of coupon code. Any Order below the amount of Rs.100 will not be processed and stands to be cancelled at the discretion of Planeteves.com. Company's customers can now avail the service of cancellation of orders directly through the website or mobile site. It should be noted that the request for cancellation could only be processed before the dispatch of ordered item. Once the ordered item is cancelled, the refund will be processed to The Customer's original payment method (i.e. No shipping charges will be deducted for the same.

To read more: https://www.planeteves.com/pages/Return-Policy/pgid-704520.aspx

To read more: https://www.planeteves.com/pages/Shipping-and-Delivery/pgid-699204.aspx

This electronic record is generated by a computer system and does not require any physical or digital signatures. By using, browsing or accessing the Services and/or Website, The Customer hereby agree to abide by the Terms. The Website is provided by Saamag Planeteves Pvt. This Website and the Services, including all contents, materials and information present therein (excluding any applicable third party content, materials and information), is the property of Planeteves and is copyrighted and protected by worldwide copyright laws and treaty provisions. The User of Website hereby agree to comply with all copyright laws worldwide in The Client's use of this Website and Services, and to prevent any unauthorized copying of the content herein. Planeteves does not grant any express or implied rights under any patents, trademarks, copyrights or trade secret information.

To read more: https://www.planeteves.com/pages/Terms-Of-Use/pgid-699206.aspx

The Company respect The Client's personal privacy and is committed to protecting it. The Customer's privacy is very important to Planeteves Accordingly, The Company have developed this policy in order for The Client of Planeteves to understand how Planeteves collect, use, communicate and disclose and make use of personal information. The following outlines Company's privacy policy. Before or at the time of collecting personal information, Planeteves will identify the purposes for which information is being collected. The Company will collect and use personal information solely with the objective of fulfilling those purposes specified by www.planeteves.com and for other compatible purposes, unless Website obtain the consent of the individual concerned or as required by law. www.planeteves.com will only retain personal information as long as necessary for the fulfillment of those purposes. www.planeteves.com will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

To read more: https://www.planeteves.com/pages/Privacy-Policy/pgid-699202.aspx

To read more: https://www.planeteves.com/pages/faq/pgid-1172702.aspx