Contact Planet X Customer Service
Planet X Phone Numbers and Emails
-
+44 772 318 0470Text/SMS
Customer Service:
-
+44 783 036 6303WhatsApp
Planet X Emails:
Planet X Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Planet X is 447723180470. 81% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Friday.
People call Planet X mainly because of product/ service, request for information, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Planet X is 447723180470. 81% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Friday.
People call Planet X mainly because of product/ service, request for information, shipping and delivery.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Planet X is service@planetx.co.uk. 100% of customers use this email address to address their issues and concerns.
Contact Information
Planet X Website:
Planet X Help Center:
Corporate Office Address:
Summary of Planet X Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Planet X?
Request for Information Question:
- “Enquiry”
- “Inquiry”
- “Checking on my package”
Product/ Service Question:
- “Product question re Ec 130”
- “Faulty product”
- “I ordered the wrong stem on my new bike could i order a 90 mm”
Return/ Replace Question:
- “I need to change the delivery address for order number PX37736 my phone auto filled my old address & I didn't notice until I ordered it”
Shipping and Delivery Question:
- “Tracking parcel”
Refund Question:
- “Refund”
Other Question:
- “I need new headset for my planet x spitfire”
- “Head set”
- “RT58 snapped internal rear derailleur cable”
Compare Planet X Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
