Contact Planet Energy Customer Service
How to Reach a Person at Planet Energy
Toll-Free Number:
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1-855-360-3042Pennsylvania
Customer Service:
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1-855-360-3047Maryland
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1-855-360-2121Ohio
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1-855-360-3040Toll free; New York
Planet Energy Emails:
Planet Energy Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Planet Energy Phone Number | 1 (855) 360-3042 |
| Average Calls duration | 17 seconds |
| Most Popular Planet Energy Email Address | customerservice@planetenergy.ca |
| Issue Resolution Rate | Low (33% reported full resolution) |
| Contact Method Distribution | 80% phone, 20% email |
| Common Reasons for Contact | Staff, request for information, payments and charges |
Contact Information
Planet Energy Website:
Planet Energy Help Center:
Corporate Office Address:
Summary of Planet Energy Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Planet Energy?
Payments and Charges Question:
- “Bill”
Request for Information Question:
- “Information”
Staff Question:
- “Extend ending service time to change address”
About
Planet Energy is a large privately-owned energy company. It was founded in 2006. Its headquarters is based in Toronto, Ontario, Canada. Planet Energy provides electricity and natural gas. It serves both residential and business clients. Available Energy Plans include the following: Stability Plan, Market Tracker Plan, Peak Protection Plan, and reliaBill Plan. The Stability Plan guarantees that all rates will not change during the term of the agreement. Each plan can be cancelled. Early termination charges can be applied. It is also possible to switch to another program. Consulting assistance is provided by phone. Planet Energy operates in multiple markets throughout North America.
Planet Energy is ranked 228 out of 2541 in Utility category
Compare Planet Energy Customer Service To
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