Planet Drugs Direct Phone Numbers and Emails

Toll-Free Number:

  • (888) 791-3784

Customer Service:

  • +1 204 789 4150

Planet Drugs Direct Email:

General Info
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Planet Drugs Direct Contact Information

Planet Drugs Direct Website:

Planet Drugs Direct Help Center:

Corporate Office Address:
PO Box 302 Stn Main
Winnipeg, Manitoba R3C 2H6

Other Info (opening hours):


Monday - Friday: 7:00 am - 6:00 pm

Saturday: 7:30 am - 6:00 pm

Sunday: 7:30 am - 6:00 pm

Additional Fax:

+1 (204) 800-7870


+1 (800) 858-2895

Planet Drugs Direct Rating Based on 2 Reviews

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Summary of Planet Drugs Direct Customer Service Calls

02:58 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Planet Drugs Direct Customer Service?

Request for Information Question:

  • “To check on cost of a Med I need.XIIDRA eye drops”
  • “Status of prescription”
  • “I have to change my checking account number”

Shipping and Delivery Question:

  • “Not received meds”

Other Question:

  • “Medicin”
  • “New script”
  • “Need a refill on my presciption”


Planet Drugs Direct Terms of Service
To read more:
Planet Drugs Direct Privacy Policy
At™, safeguarding The User's confidentiality and protecting The Customer's personal information is of the utmost importance. In fact, Website are committed to meeting or exceeding the privacy standards established by applicable laws. Guideline 1 - Accountability. The Company are responsible for maintaining and protecting any personal information under Planet Drugs Direct's' control. In fulfilling this mandate, Planet Drugs Direct have designated an individual who is accountable for™ compliance with the Privacy Guidelines. Guideline 2 - Identifying Purposes. The purposes for which personal information is collected shall be identified before or at the time the information is collected from the customer or the customer's authorized agent. Guideline 3 - Consent. The knowledge and consent of the customer is required for the collection, use and/or disclosure of personal information except where such collection, use and/or disclosure is required or permitted by applicable law.
To read more:
Planet Drugs Direct FAQ
Prescription orders are normally shipped from Company's partner dispensaries within a week of receiving The Customer's prescription(s), placing an order and receiving payment. Over the counter medications are usually shipped within 3 business days. Once shipped, The Customer's medication(s) will take approximately 2 to 4 weeks to arrive at The Client's residence. The Company postal addresses must be USPS deliverable. On rare occasions some shipments may take more than 2 to 4 weeks to arrive at The Customer's residence. This may be due to possible disruptions with international postal services or customs. will provide The Customer with an update and, if necessary, Planet Drugs Direct will arrange for Planet Drugs Direct's' contracted pharmacy to send out a replacement to The Client of Planet Drugs Direct Company's partnered dispensaries will generally ship all of The Customer's medications at the same time. If an item in The Client's order is delayed for any reason, they may split The Customer's order and arrange to ship the medication at a later date.
To read more:
Planet Drugs Direct reviews and complaints

Planet Drugs Direct is ranked 5 out of 690 in Pharmacy category

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