Contact Planet Cruise Customer Service

There is no Planet Cruise email address for customer support, but all consumer inquiries can be submitted via the company’s website. If you have questions about the cruises and pricing, get in touch with the sales department at sales@planetcruise.com. Are you looking for a job? Are you interested in learning more about the career opportunities available at the company? Send an email to hr@iglu.com.

The corporate HQ is located in Portsmouth. The Planet Cruise address for contacting the company by mail is Quay Point, First Floor, Unit 6, Northarbour Rd, Portsmouth, England PO6 3TD, United Kingdom. Customers can also visit the office and address all their inquiries in person. The office is open Monday through Sunday.

The Planet Cruise customer service department operates Monday through Sunday. The phone lines are open from 9 a.m. to 7 p.m. on Monday, Wednesday, Thursday, and Friday; from 9 a.m. to 6 p.m. on weekends, and from 9.15 a.m. to 7 p.m. on Tuesdays. The Planet Cruise live chat and offline office support department is available during these hours as well.

The Planet Cruise website allows clients to contact the company via live chat and an online inquiry form. To use any of these options, go to the “Contact Us” page by following the link at the very bottom of the page, and choose between the “Start Web Chat” and “Email Us” hyperlinks depending on your preferences.