Planet Audio Phone Numbers and Emails

Toll-Free Number:

  • (800) 999-1236

Customer Service:

  • (805) 751-4854

Planet Audio Email:

General Info
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Planet Audio Contact Information

Planet Audio Website:

Planet Audio Help Center:

Corporate Office Address:

Planet Audio
3451 Lunar Court
Oxnard, California 93030
United States

Other Info (opening hours):

Warranties and Parts - M-F 8:30am - 5:00pm PT

Technical Support - M-F 8:30am - 5:00pm PT

Planet Audio Rating Based on 1 Review

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Style and Design
Price Affordability
Exchange, Refund and Cancellation Policy

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Summary of Planet Audio Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Planet Audio Customer Service?

Request for Information Question:

  • “Question about Worrenty”
  • “About my order”

Other Question:

  • “Protection mode”
  • “Is radio have a white screen”


Planet Audio Return Policy
It is frequently updated with the "Latest Download Files", and, the "Latest Knowledge-base Articles". The Company take pride in the quality of Company's products and Planet Audio attest to that by offering one year warranty both for parts and labor. In this case The User need to contact Website within 30 days of purchase to obtain return authorization number. The Company use ground shipping with tracking number. Please enclose a letter stating the problem The Client of Planet Audio are having with the product, The User's daytime phone number, and The Customer's return shipping address (no P.O boxes). There is No Extended warranty available on these items. Terms and Conditions: Any purchase made from a web site other than or an Authorized Platinum Online Dealer will only receive the standard one year warranty. The extended warranty is valid only on purchases made and shipped within the Website and covers parts and labor to repair only.
Planet Audio Warranty
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Planet Audio Privacy Policy
Please read the following PRIVACY POLICY carefully. When The Client use this website, The User of company services acknowlege that The Client of Planet Audio have read, understood, and agree to be bound by the policies set forth herien. Planet Audio and its subsidiary companies respect the privacy rights of Planet Audio's' online visitors and recognize the importance of protecting the information collected from The User of company services Website have adopted a corporate wide Online Privacy Policy ("Privacy Policy") that guides how Planet Audio collect, store, and use the information The Client of Planet Audio provide online. Please note that this policy applies only to this websites , and not to websites maintained by other companies or organizations to which Website link. Company's primary goals in collecting personally identifiable information are to provide The User with the product and services made available through Planet Audio's' website, including, but not limited to, Company's services, to communicate with The Customer and to manage The Client's registered user account, if The User of Website have one.
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Planet Audio reviews and complaints

Planet Audio is ranked 91 out of 2019 in Appliances and Electronics category

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