1 comment
100% full Not resolved

PlaymarUSA owns Elegant Marble and Granite

I arranged for new granite counter tops to be fabricated and installed for my kitchen.Once I signed the contract, I was promised 7-10 before installation.

More than 3 weeks later, the installers arrived. The last piece of granite, which I personally selected, was being installed only to find that the cutout for the cooktop was more than 7 inches off. The installers called the general manger, Kurt, who told me that he couldn't deal with the issue until the following Monday and besides he was stuck in traffic at the moment. (I guess I was supposed to feel sorry for him.) I still have no indication if a fix is even possible.

Kurt is too busy to deal with customer issues.

I called Diana Zimodio, the sales person and there was no fix there either.Read my review on YELP.

Review about: Plamar Usa Granite Countertop Installation.

I didn't like: Customer service, Installation, Attitude of kurt, Competence of diana, Lack of responsiveness.

Review #718771 is a subjective opinion of a user.

1.0
Website
Exchange, Refund and Cancellation Policy
Price Affordability
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Damaged or defective / $15000
Preferred solution Let the company propose a solution

Had an Experience with Plamar USA?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1145926

Still angry at their incompetence.

You May Also Like

Schumacher Homes - It finally got built but..... Schumacher Homes "Flooded basement weekly, sloppy work beyond, constant puddle in garage that I step in daily, because they ignored my request for a drain and 'sloped' the garage, which clearly they..." Read more Review about 50 Floor Flooring Installation 50 Floor "August 8: salesman and order.August 20: no contact from company. I called and made the order.Sept 7: Installation day.Sept 13: ongoing problems.The installers arrived with ceramic tile, and 3 backer..." Read more Plamar USA - No response after 3 days - PlaymarUSA Plamar USA "Playmar screwed up the cut for the cooktop in the countertop that I purchased. After three days they haven't even responded back. I called over the weekend to the office..." Read more Lockridge Homes - My Lockridge Home Lockridge Homes "If you are thinking of building a home with Lockridge Homes of Rolesville, NC come see my home first. Call me at 336-599-3930 and set up a time to see..." Read more Instagc - Yet ANOTHER NON-PAYING Survey! Instagc "*CX-125651 Female Cat Owners Study1156/22/17 01:39 PM Cheated out of $1.15 ! Hardly anything credit here any more. Not even adbistro. I am spending ALLOT more time on swagbucks now...." Read more Money Map Press - What a fool I am!! Do not believe what they say!!! Money Map Press "Lost 20K in a few month...Have tried to contact the advisor thru email and website based question answer. ZERO response. I call and no one can help. This is the..." Read more Other Company - AAA battery overheated to burn level in a pepper grinder Other Company "Went to use my battery operated pepper grinder & it would not work. Brand of pepper grinder is Trudeau. It requires 6 AAA batteries. My husband removed the base of..." Read more Lbc Express - Customer pissed Lbc Express "What the *** happen with the number indicated on the package box if you aren't going to fu*king text us? I'd fu*king calling your hotline to fu*king deliver the two..." Read more