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I put in a online order for a medium half and half pizza bbq pineapple chicken and pepperoni. The pineapple was cold and hard as if it hadnt been cooked, it was burnt granted i asked for well done but not burnt 2 different things, the pizza was cold.

I ordered it at 7:36pm arrived at the time i was told on the order which was 8:10 i also was tracking and at 8:09 it said it was ready i picked it up at 8:11 i live a minute away literally across the street so in that short amount of time it couldnt of gotten that cold. I mean literally no heat to the box or food.i order here all time the same thing over and over so this was an absolute shock & let down.

User's recommendation: Check your food before you leave.

Monetary Loss: $21.

Preferred solution: A refund or just another pizza simply made right. .

Pizza Luce Pros: Close, Usually fresh.

Pizza Luce Cons: Some days are better then others, Cold.

Location: 210 Blake Road North, Hopkins, Minnesota 55343, United States

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