Pittsburgh Pirates Phone Numbers and Emails

Toll-Free Number:

  • (800) 289-2827
Send Message

Customer Service:

  • (412) 323-4455
    ALCO Parking Corporation
  • (412) 325-4869
    Lost and Found
  • (888) 652-7467
    MLB Advanced Media, L.P.
  • (412) 325-4781
    Pirate Parrot Appearances
  • (412) 325-4992
    Scoreboard Message Hotline
  • (941) 747-3031
    Spring Training (Bradenton, FL)


  • (512) 434-1542
    International Customers
  • (866) 239-1284

Events/ Guest Relations:

  • (412) 325-4746
    PNC Park Events (Non-game)

General Info:

  • (412) 321-2827


  • (212) 931-7800
  • (646) 495-4091

Pittsburgh Pirates Emails:

Customer Service
Bucaroos Kids Club, Closed Captioning, Mascots, MLB Advanced Media, L.P., PNC Park Tours, Scoreboard Messages
Events/ Guest Relations
PNC Park Events (Non-game)
Fundraising/ Donations
Community Relations/Pirates Charities
Privacy Inquiries
Sales/ Reservations
Group Tickets/Hospitality/Suites, Season Tickets/Premium Seating, Tickets
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Pittsburgh Pirates Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by email.

    Source Distribution
    47% phone 53% email
  • The best email to contact Pittsburgh Pirates is talkback@pirates.com. 87% of customers use this email address to address their issues and concerns.

  • The best phone number to call Pittsburgh Pirates is 8002892827. 55% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday and Monday, while the shortest are on Wednesday.

View full overview ›

How to Contact Pittsburgh Pirates Customer Service?

Most Popular Number:

(800) 289-2827
Total calls: 11 Last call: May 21, 2024

The Pittsburgh Pirates Customer Service offers a toll-free telephone line, (800) 289-2827, for their patrons to connect with their customer service team. This dedicated line serves to aid fans with a range of inquiries, from ticket purchases and game-day arrangements to any other matters pertaining to the Pirates organization. It is worth mentioning that response times may fluctuate based on call volume and the intricacies of the questions posed. Nevertheless, the Pirates are committed to delivering swift and effective resolutions to all customer inquiries, prioritizing attentiveness and professionalism in the Pittsburgh Pirates Office service.

For those who prefer to communicate via email, the Pittsburgh Pirates customer service email address is customerservice@mlb.com. This email address is monitored by the customer service team and is used to handle a wide range of inquiries from fans. Whether you're seeking information about game schedules, ticket purchases, or have general questions about the Pirates, this email address can be a convenient way to get in touch. It's advisable to include as much detail as possible in the Pittsburgh Pirates Contact email to ensure a swift and accurate response.

The Pittsburgh Pirates Customer Service department operates during the business hours of Monday through Friday, 9:00 AM to 5:30 PM Eastern Time. This timeframe is when their dedicated team of professionals is readily available to address any inquiries or issues patrons may encounter. It is crucial to consider these operating hours when intending to reach out via call or email, as personnel may not be accessible beyond these specified periods. The Pittsburgh Pirates Office aims to provide the utmost convenience and satisfaction to its clients within these established service hours.

To contact the Pittsburgh Pirates via their website, navigate to the official Pittsburgh Pirates Website and look for the "Contact Us" or "Customer Service" section. This section typically provides various methods to get in touch, including a contact form that you can fill out with your inquiry. By completing this form, you can expect a response from the Pirates' customer service team via email. This method is particularly useful for non-urgent inquiries or when you prefer not to call during Pittsburgh Pirates Office hours.

PissedConsumer Club

Contact Information

Pittsburgh Pirates Website:

Pittsburgh Pirates Help Center:

Corporate Office Address:

Pittsburgh Pirates
P.O. Box 7000 PNC Park, 115 Federal St.
Pittsburgh, Pennsylvania 15212
United States

Other Info (opening hours):

MLB Advanced Media, L.P.

Privacy Administrator

1271 Avenue of the Americas

New York, NY 10020

More contact details


+1(412) 323-5024

Pittsburgh Pirates Rating Based on 3 Reviews

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Summary of Pittsburgh Pirates Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pittsburgh Pirates?

Product/ Service Question:

  • “Lost cell phone at tonight's gameSec 311 Row V seats 4-7”
  • “Cant find tickets”
  • “Lost my glasses at Pirate game on Friday April 7th”

Request for Information Question:

  • “Tickets for four 82 year old women with mobility concerns”
  • “Ticket question”

Account Question:

  • “Using money in my account”

Payments and Charges Question:

  • “Double charged my card for concession”

Other Question:

  • “MLB tickets exvhange”
  • “I need a texting”
  • “Tickets incorrectly emailed to me”

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