Contact PitchBook Customer Service

Clients can use one of the three published PitchBook emails to reach the company agents for different purposes. To consult the business customer service team for issues and inquiries, use partners@pitchbook.com. The PitchBook contact email analysis@pitchbook.com is available to relay research questions. Those seeking general information about the company's services and policies can reach the business agent at info@pitchbook.com. Submitting a request with details about the issue and a clear subject line will ensure adequate and timely responses.

The PitchBook headquarters is in the United States at 901 Fifth Avenue, Suite 1200, Seattle, Washington 98164. Clients in Singapore can visit the respective branch at 80 Raffles Place, #41-01 UOB Plaza 1, Singapore 048624, for inquiries and help during working hours. PitchBook’s address for its European headquarters is 1st Floor Saffron House, 6-10 Kirby Street, London EC1N 8TS, United Kingdom. Consulting these offices by letter or in person is best for confidential and sensitive issues.

To reach the business agent via the PitchBook website, open it in your browser and click Contact Us on the homepage. That will direct you to an online form to relay your concern to the appropriate department for help. When completing it, provide all the required details, including your full name, business email, company, phone number, and message. After reviewing the request, PitchBook support will respond within working hours. For self-assistance, clients can also consult how-to articles, product walkthroughs, glossaries, and video tutorials in the Help Centre. Those seeking to learn more about the company and stay updated on its latest news and policies can join them on Facebook, Instagram, LinkedIn, YouTube, and X for a better experience.