Pingo Phone Numbers and Emails

Toll-Free Number:

  • (888) 878-8838

Pingo Email:

Customer Service

Pingo Contact Information

Pingo Website:

Pingo Help Center:

Corporate Office Address:

Pingo
10 Maguire Rd, Bldg 3
Lexington, Massachusetts 02421-3110
United States
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Pingo Rating Based on 1 Reviews

Rating details

5.0
more details
Customer service
Price Affordability

Rating stats

Rating trend

Summary of Pingo Customer Service Calls

110 TOTAL
CALLS
00:04 AVG CALL
DURATION
41% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pingo Customer Service?

Payments and Charges Question:

  • “I want to reload my charge card?”
  • “Unauthorized payments”
  • “Pending charges”

Account Question:

  • “Need log in details”
  • “Account suspended”
  • “Can't access my account”

Request for Information Question:

  • “I need to talk the the agent”
  • “I need more information on the labor day bonus”
  • “About my business”

Cards Question:

  • “Lost PIN number”
  • “Won't accept my pin”
  • “Update credit card info”

Refund Question:

  • “My refund”
  • “Refund”

Staff Question:

  • “How di I use the Pingo callin service to call canada”
  • “Want to talk to customer service representative”

Shipping and Delivery Question:

  • “I didn't receive my credit charge”

Activation/ Cancellation Question:

  • “Cancel”

Product/ Service Question:

  • “Lack of connection”

Other Question:

  • “Voice breaks”
  • “Chjfjf”
  • “I`ve just ordered $20 voice credit according to your email”

About

Pingo Terms of Service
At iBasis The Company strive to provide the highest quality international calling service at attractive rates. If The User would like to learn more about iBasis please feel free to peruse Company's corporate web site at www.ibasis.com. For the purposes of this document, all references to Pingo apply to iBasis, Inc. In addition, by downloading the Pingo App from Appstore or Google Play The Client of Pingo agree to be bound by the applicable terms of the license of Apple, Inc. and Google Inc. The User of company services also agree to the terms and conditions of the Pingo Privacy and Security Statement located on the Pingo.com website (www.pingo.com/en/privacy.do) ("Pingo Privacy Policy"). The Client should periodically check the Pingo Website for any changes to the Terms or Pingo Privacy Policy which will be posted with the new effective date. The User of Website understand and agree that The Customer's express acceptance of the updated Terms, or if The Client of Pingo continue to use the Service after the effective date, shall constitute The Client's agreement to the updated Terms.
To read more: https://www.pingo.com/en/terms.do
Pingo Privacy Policy
The Customer's privacy is very important to Website at Pingo. Pingo is committed to respecting The Client's privacy and the confidentiality of The User's Personal Information and the content of The Customer's communications. This Privacy Statement is meant to assist The Client of Pingo and Visitors in understanding how www.pingo.com use and safeguard the information that Pingo collect from the Website and in providing Company's services to The User To protect The Client's privacy, the Personal Information that Pingo collects from The User of company services is used in the manner and for the purposes described in this Privacy Statement. Please read this Privacy Statement carefully. This document governs Pingo's collection, use and disclosure of The User's Personal Information as well as Non-Personally Identifiable Information. By providing The User's Personal Information to Pingo in the ways described in this Privacy Statement, The User of company services agree that The Customer are authorized to provide that information, The Client of Pingo acknowledge that The Customer's Personal Information will be handled as described in this Privacy Statement, and The Client are accepting this Privacy Statement and any supplementary privacy statement that may be relevant to The User
To read more: https://www.pingo.com/en/privacy.do
Top Pingo Services

Phone Service

Related Companies

KPN, Telfort, XS4ALL, iBasis, Ortel Mobile

Summary

Today friends and relatives may live in different parts of the world. Communications becomes cheaper because of the stiff competition between the telecommunication companies. Pingo is a calling services provider. This system offers low rates for long distant and local calls. Pingo is a part of iBasis company, that serves other popular telecommunication corporations like Verizon and ATT. Regular clients can get bonuses and discounts. Customers may pay via Mastercard, Visa, American Express and PayPal. The process of calling is very simple and it takes just four steps. All instructions are posted on the official site.

Pingo reviews and complaints

Pingo is ranked 2 out of 1648 in Telecommunications category

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