Pinger Phone Numbers and Emails

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General Info:

  • (408) 271-5700

Pinger Emails:

Customer Service
To cancel Sideline Enterprise subscriptions
General Info
Legal
Privacy Inquiries
Media
Press Inquiries
Is this your business?
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PissedConsumer Club

Contact Information

Pinger Website:

Pinger Help Center:

Corporate Office Address:

Pinger, Inc.
97 S. 2nd St. Suite 210
San Jose, California 95113
United States

Pinger Rating Based on 8 Reviews

Rating details

1.2
more details
Product or Service Quality
Customer service
Website
Reliability

Rating stats

Rating trend

How Good is Pinger's Customer Service?

Melody C Qmg
Melody C Qmg
Feels Disappointed | Jun 01, 2023

No return call. Poor service

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Retha Adn
Retha Adn
Feels Disappointed | Oct 05, 2022

Paid for a reserved business line, all my websites, marketing materials, business cards etc... And all my clients use that number, suddenly it was gone and I had a new number assigned as of it are a free account, it is not and there is no outstanding balance, nine of my clients can contact me because that specific number I pay for to remain designated to me forever is now gone and every single time I check my account it is a completely different number meanwhile anyone calling my business line I pay for gets a not in service message, big lawsuits coming, huge

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Summary of Pinger Customer Service Calls

122 TOTAL
CALLS
00:16 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pinger?

Account Question:

  • “I have no idea what Google Pingee is but Im getting monthly deductions from my bank account”
  • “Dorget rhe email i used to log in”
  • “Why cant i buy subscriptions”

Activation/ Cancellation Question:

  • “Cancelllation”
  • “Cancel”
  • “Cancel subscriptuon”

Payments and Charges Question:

  • “Someone authorized a payment fr my account to this app. It wasnt me would like a refund and cancel this subscription”
  • “Payment”
  • “Dispute charges”

Request for Information Question:

  • “Checking the status of a job application”
  • “We have one of your customers harassing my wife and we need to find out what's going on and who she is because we're going to press charges I do have a phone number that she was calling from”
  • “Customer support”

Refund Question:

  • “Refund”

Product/ Service Question:

  • “Doesnt work when I try to add minutes ir upgrade I get an error message”
  • “Pinger isn't working”

Cards Question:

  • “I wanted to upgrade but it said it declined my card so I checked my bank account and the money was taken out three times and I need my money back”

Other Question:

  • “Unblock #”
  • “Credit”
  • “My business”

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