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I just got off the phone with the store I paid over five thousand dollars for a 27 inch round heritage pool and they did not put a liner in my installation kit I bought the pool on 9-11-21 and because it was no longer warm enough to swim I chose to get it installed this summer the guy on the phone said I should have checked within the first 30 days all of the info should have been given to me or my wife upon picking up the pool. I am a store manager myself and this is the worst case of customer service I have seen in a long time no they are trying to make me pay 850 dollars for a liner that I never received I will be contacting the better business Burial about this matter with my lawyer

User's recommendation: Never go here.

Monetary Loss: $850.

Preferred solution: Deliver product or service ordered.

Location: Sylvester, Georgia

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