PillPack customer service actively assists users in managing their prescriptions, including setting up or modifying their medication schedule and coordinating refills. The number is 1-855-745-5725. Clients with billing and insurance inquiries or those seeking help with account setup and technical concerns can also use the PillPack phone number to reach out between business hours. The PillPack pharmacists are also available around the clock to address medication errors, adverse reactions, and other urgent concerns.
The company has two official emails for different purposes. Users with non-urgent inquiries, including questions about their accounts, billing, prescription transfers, or general service information, can write to hello@pilpack.com. If consulting for media and press inquiries, use the PillPack contact email press@pillpack.com to reach the relevant agent. Emailing generally ensures responses to user requests within a few hours or days and is unreliable for urgent matters. Those seeking immediate solutions to their problems must call the 24/7 support line, where the staff and pharmacists are available around the clock.
PillPack's address for its corporate office is 250 Commercial Street, Suite 2012, Manchester, New Hampshire 03101, United States. Clients with complex and sensitive issues can visit this address with a prior appointment for efficient assistance. PillPack customer service also handles general queries and complaints at the headquarters. However, consulting them in person might not be feasible, as the issue can be addressed online.
PillPack's hours for customer care and pharmacist support are not limited to a specific time of day. Instead, the agents are available 24/7 for customer convenience. Meanwhile, the company offices are open weekdays between 8:00 AM and 10:00 PM. Clients consulting on weekends can reach out between 10:00 AM and 8:00 PM for efficient assistance.
To seek online assistance from PillPack customer service, visit the company website and click Contact Us to find the published helplines, emails, and office addresses for consultation. Users seeking personalised assistance can sign up on the platform to access relevant options. Those with general issues and inquiries can benefit from the information on the company website, which can help resolve their concerns without the assistance of the experts.
