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Contact Pilgrim Tours Customer Service

How to Reach a Person at Pilgrim Tours

Verified Contact Information

Toll-Free Number:

  • 1-800-322-0788
    USA and Canada Toll Free
Call customer service

Customer Service:

  • 1-610-286-0788
    USA and Canada

Emergency/ Hotline:

  • 1-610-750-0503
    Emergency Cell (customers only)

Pilgrim Tours Emails:

General Info
International VOIP
Send Message

Pilgrim Tours Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Pilgrim Tours Phone Number
1 (610) 750-0503
Issue Resolution Rate
Medium (40% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Activation/ cancellation, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Pilgrim Tours Customer Service?

Most Popular Number:

(800) 322-0788
USA and Canada Toll Free

Clients from the USA and Canada who require support can use the Pilgrim Tours number, 1-800-322-0788. Similarly, if you are a Pilgrim Tours customer and need assistance outside the USA and Canada, you can dial the Pilgrim Tour number, 1-610-286-0788. Similarly, in case of emergencies, the tour company offers a dedicated hotline, which is 1-610-750-0503. These Pilgrim Tours numbers are available during the company's regular business hours, from Monday to Thursday between 8:30 AM and 5:30 PM EST and Friday from 8:30 AM to 5:00 PM EST. The office remains closed on the weekends.

The Pilgrim Tours company also accommodates customers who want to contact the company in writing. Therefore, a Pilgrim Tours email address is offered to customers, who can email about their issues and complaints. Customers can address emails to the customer service department at mail@pilgrimtours.com. Whether you want to inquire about tour packages, learn about availability, or need to cancel and request refunds - the mentioned Pilgrim Tour email address is a decent method of communication. However, the email response might take 2 to 3 business days as the company needs to properly investigate the case and get back to its customers with an accurate solution.

The corporate office of Pilgrim Tours is PO Box 268, 3071 Main Street, Morgantown, Pennsylvania 19543, United States. Customers can utilize the mentioned Pilgrim Tours address and write about their issues and concerns in correspondence. However, this is a relatively slower method of communication and is not ideal for urgent inquiries. If you need information about tour packages, assistance with travel insurance claims, or provide feedback and experience about your tour, sending direct mail to the Pilgrim Tours address is recommended.

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Contact Information

Pilgrim Tours Website:

Pilgrim Tours Help Center:

Corporate Office Address:

Pilgrim Tours
P. O. Box 268 3071 Main Street
Morgantown, Pennsylvania 19543
United States

Other Info (opening hours):

Hours:

Monday - Thursday: 8:30am - 5:30pm (EST)

Friday: 8:30am - 5:00pm (EST)

More contact details

Fax:

+1484.244.0203

Summary of Pilgrim Tours Customer Service Calls

10 TOTAL
CALLS
00:00 AVG CALL
DURATION
40% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pilgrim Tours?

Shipping and Delivery Question:

  • “Delay my order”
  • “Order issue”

Activation/ Cancellation Question:

  • “I want my parcel back by mistake my kid cancel the order”

Other Question:

  • “Mere sath froud ho raha hain”
  • “Israel tour”
  • “At airport no transport here”

About

Summary

Pilgrim Tours is a vacation tour operator and wholesaler, offering large selection of international and domestic products from cruises and group air travels to land packages. Its group contracts are among the best in the industry and the company controls the ticketing carefully. Pilgrim Tours holds special contracts for hotel, airfare and other travel components, all its international accommodations are rated 4 star or higher. For the cases of emergency it provides clients with 24 hour service coverage and personal cell numbers.
The company started its activity in 1987, and since that time it has been providing people with excellent tours backed by a knowledgeable and courteous staff with many years of tour management experience.

Pilgrim Tours reviews and complaints

Pilgrim Tours is ranked 123 out of 2302 in Travel Agencies category

Compare Pilgrim Tours Customer Service To

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