Not resolved

DONT DO IT !!!I bought two lockets for neices on dec 15th for Christmas.

Related: Pictures On Gold - Unbelievably poor customer service

Less than two weeks in, the one that was WORN, instead of the one put in jewelry box, fell apart . The chain broke (i bought the upgraded chain) in two places, then the locket quit closing after a month and a half. When i called to get a fix, they told me sorry but return policy is good for 10(ten) days. So...minus shipping days, it would be worn for one or two days, then return to be within their limits.

I said so you mean the $103 (each) locket must fall apart in two days,...get your manager now. - now the best part - they sent replacement that was the smaller of the two sizes, AND the picture's top third was cut off and blank. (Pictured below) i returned it. Then they sent wrong size again, with no chain, then IN AUGUST (xmas presents for 8yr and 14yr old girls)after a dozen emails and half a dozen calls, these *** idiots sent the right size locket with the wrong chain.

I gave up and kept it and cut my losses.DONT BUY ANYTHING FROM THIS *** HOLE

Review about: Locket Laser Picture On Gold.

Review #912133 is a subjective opinion of a user.

1.4
Discounts and Special Offers
Style and Design
Product or Service Quality
Delivery Service
Value for money
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Warranty
Advertised vs Delivered
PRODUCT OR SERVICE Pictures On Gold Locket
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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