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Update by user Jan 14, 2022

There has been no attempt to contact me OTHER than them calling the police and making a false report. I have been in contact with the State Attorney's office regarding an investigation and criminal charges being brough against them by the State.

That takes time. It could all stop with one phone call from them and an apology for them making a mistake. But I guess they think otherwise. Anyone who wants to call the salon owner (TRAVIS) and give him a little business advice...

that would be greatly appreciated. You can reach Travis at (954) 481-****. By the way, the Coconut Creek Police Department was very professional and helpful. Travis was trying to get the Police to stop me from posting negative reviews, and after we laughed a little about that - they made it clear that there was nothing they could do about it...

and that review sites are EXACTLY for that reason. They were just doing their job, but seemed annoyed with the salon.

Original review posted by user Jan 14, 2022

NEVER AGAIN!!! Been going there for quite some time.

My girl too. I even just bought a $100 gift card for someone. I think the Manager/Owner Travis really cares about his business. But, boy...

when the boss is away, the mice will play. I was treated HORRIBLY on the telephone by "Trinity," insisting that I was late for my 3:15 appointment... WHEN I HAD A PRINTED appointment from the salon that said 3:30. She then proceeded to interrupt my business day by calling my cell phone not once, not twice, but THREE times to ask me when I was coming and if I was coming...

and it still wasn't time for my appointment! Then when I arrive (prior to my appointment), some other lady came outside and screamed at me. Like I did something wrong!!! She identified herself as the manager when Travis wasn't there.

I've never seen her before. I hope Truc (Travis) Nguyen Jr. sees this post and reaches out to me. I'm really not a demanding customer, or one who can never be pleased.

But I won't be treated like that when there is a salon on every corner. I will never, and I repeat NEVER do business with this salon until they get rid of the front desk clerk named Trinity.

This review will be posted on every review site I can find, one each day, until Travis reaches out to me. They certainly have my phone number.

User's recommendation: Don't waste your time or money here.

Preferred solution: Apology.

Picasso Nails and Spa Pros: Great worker named holly.

Picasso Nails and Spa Cons: Horrible worker named trinity, Treat everyone disrespectfully.

Location: 4245 West Hillsboro Boulevard, Coconut Creek, FL 33073

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