Contact PhotoAffections Customer Service
How to Reach a Person at PhotoAffections
Verified Contact Information
Toll-Free Number:
-
1-877-248-8906
Customer Service:
customercare@photoaffections.com
PhotoAffections Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular PhotoAffections Phone Number
1 (877) 248-8906
Average Hold Time
00:01:34
Average Calls duration
2 minutes
Most Popular PhotoAffections Email Address
customercare@photoaffections.com
PhotoAffections Live Agent Availability
17% of callers successfully reach a real person
Issue Resolution Rate
Low (17% reported full resolution)
PhotoAffections Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular PhotoAffections Phone Number | 1 (877) 248-8906 |
| Average Hold Time | 00:01:34 |
| Average Calls duration | 2 minutes |
| Most Popular PhotoAffections Email Address | customercare@photoaffections.com |
| PhotoAffections Live Agent Availability | 17% of callers successfully reach a real person |
| Issue Resolution Rate | Low (17% reported full resolution) |
| PhotoAffections Customer Service Rating | 4.5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 92% phone, 8% email |
| Common Reasons for Contact | Request for information, payments and charges |
| Prepare before the call to PhotoAffections | Address or zip code or first and last name |
Contact Information
PhotoAffections Website:
PhotoAffections Help Center:
Corporate Office Address:
PhotoAffections
15001 Meridian Pkwy STE A
March Air Reserve Base,
California
92518-3000
United States
Other Info (opening hours):
Hours:
Monday - Friday: 6 am - 6 pm Pacific Time
Saturday - Sunday: 8 am - 5 pm Pacific Time
Summary of PhotoAffections Customer Service Calls
35
TOTAL
CALLS
CALLS
02:20
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call PhotoAffections?
Request for Information Question:
- “I have a question about my order.”
- “Help starting an order”
- “Check on order”
Cards Question:
- “Pricing on Christmas cards with discount”
- “Order more of the Christmas card proof that was confirmed and being sent”
- “Late cards”
Shipping and Delivery Question:
- “Missing item”
- “Haven't received order”
- “Did not receive order”
Payments and Charges Question:
- “Charged to much”
- “No discount applied”
Return/ Replace Question:
- “I need to change the number of Christmas cards I ordered today”
Product/ Service Question:
- “Poor quality Christmas cards”
Account Question:
- “Did not enter code when ordering”
Other Question:
- “Expedite issue”
- “For pricing”
- “Can’t upload pix from iPhone or iPad. Tried AI texts but not able to upload pix from either device. Please telephone live person.”
Compare PhotoAffections Customer Service To
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PhotoAffections