Philly Case Phone Numbers and Emails

Toll-Free Number:

  • (800) 505-8179
  • (800) 505-8179
  • (215) 551-6811
  • (215) 551-9522

Philly Case Email:

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Philly Case Contact Information

Philly Case Website:

Philly Case Online Chat:

Corporate Office Address:

Philly Case Company
2409 S. Water Street
Philadelphia, Pennsylvania 19148
United States

Other Info (opening hours):

Office Hours:
Monday–Friday: 8:00am–5:30pm Eastern Time
Saturday and Sundays: Closed

Pick ups and Deliveries:
7:30am to 3:30pm Eastern Time

Vinny Barbati (Owner)

Dan Cole (Technical Engineer)

MaryAnn Barbati (Billing)

Rachel Castelli (Customer Service)


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Philly Case Return Policy
Return requests must be made within 7 days of receipt of goods. All returns must be made within 15 days of return authorization. Philly Case reserves the right to reject any return that does not comply with the authorization requirement or return deadlines. All returns must be shipped pre-paid at the customers expense. Original freight charges are non-refundable and the freight charges for the return are the sole responsibility of the customer making the return. Refunds will be processed only after a thorough inspection has been satisfied by Philly Case Co. If for any reason the above instructions are not followed or the requirements are not fulfilled, merchandise credit or refunds will not be processed. Custom fabricated cases made to the customers approved specifications such as custom design, custom sizes, custom foaming, handles, hardware, straps, etc.
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Philly Case Delivery Policy
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Philly Case Warranty
If a Roto-Molded product ever fails, Philly Case offer a full lifetime warranty against defects in materials and workmanship. If there is a defect in Company's workmanship, Philly Case will repair or replace any part/product found to be defective. If there is any damage due to an accident, improper use, negligence or normal wear and tear, where Philly Case is not at fault, The Customer's product will be repaired for a small fee. If The Client's ATA case ever fails, call The Company Philly Case's ATA case line is fully warranted against any and all manufacturing defects in materials and workmanship for the life of the case. If there is a defect in the workmanship of the case, Philly Case will repair or replace any part/case found to be defective. If there is any damage due to an accident, improper use, negligence or normal wear and tear, where Philly Case is not at fault, The Client's case will be repaired for a small fee.
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Philly Case Terms of Service
Acceptance of Terms. When The User of company services access this site, The Client of Philly Case acknowledge that The Client have read and agree to the terms described below. If The Customer do not agree to these terms as outlined here, The User of Website should exit this site now. Everything contained within this site is copyrighted. The copyrights are owned by Philly Case Company or the original creator of the material. Use includes proper attribution and copyright notice of the material's creator. Philly Case Company and the Philly Case Company logo are registered trademarks. The User of Website may not use these or any other Philly Case Company trademarks or service marks without the written permission of Philly Case Company. All other trademarks, service marks, registered trademarks, or registered service marks may be the property of their respective owners. The Philly Case Company trademark may not be used in connection with any product or service that is not Philly Case Company, or in any manner that is likely to cause confusion or be misleading.
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Philly Case Privacy Policy
Any personal information The User provide to Philly Case including and similar to The Customer's name, address, telephone number and e-mail address will not be released, sold, or rented to any entities or individuals outside of Philly Case Company. Philly Case Company is not responsible for the content of external internet sites. The Client are advised to read the privacy policy of external sites before disclosing any personal information. While do Philly Case's' best to protect The Client's personal information, The Company cannot guarantee the security of any information that The Customer transmit to Philly Case Company and The Client of Philly Case are solely responsible for maintaining the secrecy of any passwords or other account information. In addition other Internet sites or services that may be accessible through Philly Case Company have separate data and privacy practices independent of Philly Case and therefore The Company disclaim any responsibility or liability for their policies or actions.
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