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In 15th Dec 2016 I am going to Los Angeles with connecting flight departure from my city Yogjakarta with SilkAir MI 151and then with Philippine Airlines from Singapure to Manila PR 508 and then from Manila to Los Angeles C.A US PR 102 . I missing my baggage and I have so many problem since I dont have my baggage when in Los Angeles.

Until December 23rd 2016 when I arrived in home I still not getting my baggage even update status my baggage from Philippine Airlines, I really dissapointment with this all situation.

Everytime I email or call to Philippine Airlines they never respond to me. I travelling to so many country, this my first happend to me.

Reason of review: Poor customer service.

Location: Kebon, Banten

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