Philippine Airlines - I only sat on 75% of my seat - Philippines Airlines don't want to know
I had a 12 hour flight from London to Manila.Seated next to me was a morbidly obese man who overflowed over the arm rest into my seat.
I ended up squished against his body and having to sit on my side with my legs under my arm rest (I had the window seat) - for 12 hours. I have claustrophobia and spent the whole flight fighting waves of anxiety. There was no inflight entertainment and when I asked the steward if I could move he said it wasn't possible.
On complaining to Philippines Airlines they towed the normal corporate rhetoric saying:
" I closely reviewed the circumstances of your letter with a view of addressing your concern.In this regard, please allow me to explain that seats are assigned on a first-come, first-served basis and the passenger to be seated beside you is beyond the airline’s control"
Review about: Philippine Airlines Flight.
I didn't like: No solution given on board, Poor service, Bad policy for customer discomfort, No inflight entertainment, Ignore requests for help.
Review #917651 is a subjective opinion of a user.