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Contact Philadelphia Zoo Customer Service

How to Reach a Person at Philadelphia Zoo

Verified Contact Information

Customer Service Number:

  • 1-215-243-1100
Call Now
Send Message

Fundraising/ Donations:

  • 1-215-243-5673

Customer Service:

guestrelations@phillyzoo.org

Events/ Guest Relations:

events@phillyzoo.org

Fundraising/ Donations:

devoffice@phillyzoo.org

Legal:

webkeeper@phillyzoo.org
Privacy Inquiries

Sales/ Reservations:

groupsales@phillyzoo.org
Group Sales

How to Contact Philadelphia Zoo?

Most Popular Number:

(215) 243-1100

The main Philadelphia Zoo phone number is (215) 243-1100. Use this line to connect with a dedicated customer support specialist regarding tickets, available events, memberships, or general matters. To resolve issues related to fundraising or donations, call (215) 243-5673. We recommend preparing all your questions and key points in advance for a quick resolution from the support manager.

The Philadelphia Zoo customer service team is available for written communication via guestrelations@phillyzoo.org. Use this address for general matters, customer support, or resolving accessibility issues. Regarding privacy policy matters, contact the zoo via webkeeper@phillyzoo.org. Email communication is perfect for detailed inquiries, as it allows you to describe your inquiry in detail, along with attaching screenshots, photos, or other visual materials.

The Philadelphia Zoo address is 3400 West Girard Avenue, Philadelphia, Pennsylvania 19104, United States. This is the location of the zoo. Also, the main office, where administrative and operational tasks are managed, is situated there. If you need to discuss cooperation or other matters related to the corporate company’s side, agree on the exact time of your meeting.

Philadelphia Zoo hours for visits are from 9:30 a.m. to 5 p.m. GMT- 4, 7 days a week. However, we recommend contacting the zoo by phone beforehand each time you are going to visit this place to clarify the schedule, as it may change.

The Philadelphia Zoo website provides a convenient contact form for online communication. To access it, just click on the green icon in the lower-right corner. When the pop-up online chat window opens on the right, enter your name, email address, and a brief description of your issue. This format of communication also allows attaching screenshots, documents, or other files. Alternatively, you can navigate to the bottom of the home page and follow the “Contact Us” link. This action will also lead you to a detailed contact form.

PissedConsumer Club

Contact Information

Philadelphia Zoo Website:

Philadelphia Zoo Help Center:

Corporate Office Address:

Zoological Society of Philadelphia
3400 West Girard Avenue
Philadelphia, Pennsylvania 19104
United States

Other Info (opening hours):

Hours:

Thursday - Sunday: 9:30am - 5:00pm

More contact details

Fax:

+1 215-243-5385

Summary of Philadelphia Zoo Customer Service Calls

2 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Philadelphia Zoo?

Account Question:

  • “Ticket with our zoo membership”

Refund Question:

  • “Refund”

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