Contact Philadelphia Water Department Customer Service
Philadelphia Water Department Phone Numbers and Emails
Customer Service Number:
-
(215) 685-6300
Customer Service:
-
(215) 685-6236Industrial Waste Unit
Accounting/ Billing:
-
(215) 686-6880Payment Agreements
Jobs/ Career:
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(215) 686-0880
Philadelphia Water Department Emails:
Philadelphia Water Department Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Philadelphia Water Department is 2156856300. 73% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Saturday and Sunday.
People call Philadelphia Water Department mainly because of product/ service, staff and request for information.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Philadelphia Water Department is 2156856300. 73% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Saturday and Sunday.
People call Philadelphia Water Department mainly because of product/ service, staff and request for information.
The best email to contact Philadelphia Water Department is waterinfo@phila.gov. 80% of customers use this email address to address their issues and concerns.
Contact Information
Philadelphia Water Department Website:
Philadelphia Water Department Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Fax:
Customer Service (Industrial Waste Unit): +1(215) 685-6232
Customer Service Hours:
Monday - Friday: 9:00AM-5:00PM
Summary of Philadelphia Water Department Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Philadelphia Water Department?
Product/ Service Question:
- “Water coming up in the street via a crack in street”
- “Need metal plate for sidewalk water access hole”
- “Main valve broken in basement before the meter”
Staff Question:
- “Service change meter”
Request for Information Question:
- “About my bill payment”
- “To inquire how to fill out the application for tap on line”
Payments and Charges Question:
- “Bill due”
Other Question:
- “Water issues”
- “Paying”
- “Water is off why”
Compare Philadelphia Water Department Customer Service To
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