Philadelphia Water Department Phone Numbers and Emails

Customer Service Number:

  • (215) 685-6300
Send Message

Customer Service:

  • (215) 685-6236
    Industrial Waste Unit

Accounting/ Billing:

  • (215) 686-6880
    Payment Agreements

Jobs/ Career:

  • (215) 686-0880

Media:

  • (215) 380-9327

Philadelphia Water Department Emails:

Accounting/ Billing
Customer Service
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Philadelphia Water Department Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    81% phone 19% email
  • The best phone number to call Philadelphia Water Department is 2156856300. 71% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday and Sunday.

  • People call Philadelphia Water Department mainly because of staff, product/ service and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Philadelphia Water Department Website:

Philadelphia Water Department Help Center:

Corporate Office Address:

Philadelphia Water Department
1101 Market St., 5th Fl.
Philadelphia, Pennsylvania 19107
United States

Other Info (opening hours):

Additional Fax:

Customer Service (Industrial Waste Unit): +1(215) 685-6232


Customer Service Hours:

Monday - Friday: 9:00AM-5:00PM

More contact details

Philadelphia Water Department Rating Based on 3 Reviews

Rating details

2.8
more details
Product or Service Quality
Scholarship, Grants and Programs
Customer service
Price Affordability

Rating stats

Rating trend

Summary of Philadelphia Water Department Customer Service Calls

21 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Philadelphia Water Department?

Product/ Service Question:

  • “Need metal plate for sidewalk water access hole”
  • “Main valve broken in basement before the meter”

Staff Question:

  • “Service change meter”

Request for Information Question:

  • “About my bill payment”
  • “To inquire how to fill out the application for tap on line”

Payments and Charges Question:

  • “Bill due”

Other Question:

  • “Water issues”
  • “Water coming up in the street via a crack in street”
  • “Paying”

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