Philadelphia Water Department Phone Numbers and Emails

Customer Service Number:

  • (215) 685-6300
Send Message

Customer Service:

  • (215) 685-6236
    Industrial Waste Unit

Accounting/ Billing:

  • (215) 686-6880
    Payment Agreements

Jobs/ Career:

  • (215) 686-0880


  • (215) 380-9327

Philadelphia Water Department Emails:

Accounting/ Billing
Customer Service
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Contact Information

Philadelphia Water Department Website:

Philadelphia Water Department Help Center:

Corporate Office Address:

Philadelphia Water Department
1101 Market St., 5th Fl.
Philadelphia, Pennsylvania 19107
United States

Other Info (opening hours):

Additional Fax:

Customer Service (Industrial Waste Unit): +1(215) 685-6232

Customer Service Hours:

Monday - Friday: 9:00AM-5:00PM

More contact details

Philadelphia Water Department Rating Based on 3 Reviews

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Summary of Philadelphia Water Department Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Philadelphia Water Department?

Staff Question:

  • “Service change meter”

Request for Information Question:

  • “About my bill payment”
  • “To inquire how to fill out the application for tap on line”

Payments and Charges Question:

  • “Bill due”

Product/ Service Question:

  • “Main valve broken in basement before the meter”

Other Question:

  • “Water issues”
  • “Paying”
  • “Water is off why”

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