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Contact Philadelphia Phillies Customer Service

Philadelphia Phillies Phone Numbers and Emails

Toll-Free Number:

  • (866) 239-1284
Call customer service
Send Message

Customer Service:

  • (888) 652-7467
    MLB Advanced Media, L.P.
  • (215) 463-1000
    Ticket Office

Accessibility:

  • (512) 434-1542
    International Customers

Events/ Guest Relations:

  • (215) 218-5100

Legal:

  • (212) 931-7800
  • (646) 495-4091

Sales/ Reservations:

  • (215) 463-5000
    Tickets

Philadelphia Phillies Emails:

Accessibility
Complaints/ Feedback
Customer Service
Closed Captioning, MLB Advanced Media, L.P.
Events/ Guest Relations
Legal
Privacy Inquiries
Media
Sales/ Reservations
Group Tickets, Premium Seating, Season Tickets, Suites, Tickets
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More phone numbers and emails Less phone numbers and emails

How to Contact Philadelphia Phillies Customer Service?

Most Popular Number:

(866) 239-1284
Total calls: 33 Last call: Sep 12, 2024
author avatar
PissedConsumer Reporter

The Philadelphia Phillies phone number for customer service inquiries is 1-866-244-2291. You can reach the Help Center representatives Monday through Saturday between 12 p.m. and Midnight and Sunday from 12 p.m. to 10 p.m. ET. The International Phillies customer service number is 1-315-203-6761. For specific in nature or time-sensitive ticketing-related questions, call the Phillies ticket office at 1-215-463-1000. You can get in touch with the Office of the Commissioner of Baseball at 1-212-931-7800. For press inquiries, dial 1-212-931-7878. You can contact the Department of Investigation to report potential misconduct at 1-239-688-5850. The Player Association is available at 1-212-826-0808. To learn about sponsorship and licensing, call 1-212-485-3444.

The Philadelphia Phillies email address to reach customer service on general questions and feedback is fanfeedback@phillies.com. If you need information about tickets, email the support team at tickets@phillies.com. To learn about season tickets, write to seasonmvp@phillies.com. The Phillies email for group ticket inquiries is gouptickets@phillies.com. If you have questions about premium seating, send them to premiumseats@phillies.com. You can report potential misconduct to the Department of Investigation at MLBDOI@mlb.com. For sponsorship and licensing inquiries, email the company representatives at mlbamsponsorship@mlb.com. The questions about retail opportunities can be sent to retail@mlb.com. You can request photographs of contemporary and historical players, stadiums, World Series games, and All-Star Games at mlbphotos@mlb.com.

The Philadelphia Phillies address to contact the corporate office representatives is
1271 Avenue of the Americas, New York, NY, 10020, United States. You can use this address to get in touch with the Office of the Commissioner of Baseball. The same Phillies address can be used to discuss the media and press-related inquiries. If you need information about sponsorship or advertising opportunities, write to the Sponsorships and Affiliate Relations Department to submit the request. You can also
mail the MLB.com Copy and Photo License Requests to this office. If you have questions regarding the Privacy Policy, send them to the MLB Advanced Media L.P., Privacy Administrator.

You can visit the official Philadelphia Phillies website whenever you need to reach the customer service team. Scroll the homepage down and click the Help/Contact Us link. Find the chat icon in the bottom right corner of the Help Center page and select the topic according to your inquiry. The virtual assistant will help troubleshoot your issue. You can also click the Contact MLB Support link at the bottom of the page and select the Still Need Help option. Complete the request form with the required information and your inquiry details. On the Contact Us page, you will also find email links to message the experts or departments you need.

Philadelphia Phillies Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by email.

    Source Distribution
    49% phone 51% email
  • The best email to contact Philadelphia Phillies is fanfeedback@phillies.mlb.com. 57% of customers use this email address to address their issues and concerns.

  • The best phone number to call Philadelphia Phillies is 8662391284. 92% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Sunday, while the shortest are on Monday.

View full overview ›
PissedConsumer Club

Contact Information

Philadelphia Phillies Website:

Philadelphia Phillies Help Center:

Corporate Office Address:

Philadelphia Phillies
1 Citizens Bank Way
Philadelphia, Pennsylvania 19148
United States

Other Info (opening hours):

MLB Advanced Media, L.P.

Privacy Administrator

1271 Avenue of the Americas

New York, NY 10020

More contact details

Philadelphia Phillies Rating Based on 6 Reviews

Rating details

3.2
more details
Discounts and Special Offers
Product or Service Quality
Value for money
Diversity of Products or Services

Rating stats

Rating trend

Summary of Philadelphia Phillies Customer Service Calls

36 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Philadelphia Phillies?

Request for Information Question:

  • “For help in trying to deternine why I have not yet received 4 tickets for Saturdays gane with the Mets”
  • “How to get seasonal discounts on food and shops,”
  • “I need to ask question”

Product/ Service Question:

  • “Complaint”
  • “Game status”
  • “I have preferred parking pass and tickets for hall of game seating section 215, were should i park??”

Staff Question:

  • “This Is Linda Diana, The Message Is To The Coachesing Staff, Under The Impressions We Were Off, Why Wasn't I Contacted? Linda Diana”
  • “Pushed by employee”
  • “Guest service, I was there Sunday and we spoke with a lady our granddaughter lost quite a few items and we were in the diamond club and the lady who seats us told us that our things were probably taken to guest services”

Payments and Charges Question:

  • “Dispute Charge”
  • “Billing issue from food vendor”

Shipping and Delivery Question:

  • “I want to know if you have a camouflage hat /size7 3/4”

Other Question:

  • “Handicapped seating and accommodations”
  • “Autograph”
  • “Wonderful Family Story”

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