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Contact PEX Card Customer Service

PEX Card Phone Numbers and Emails

Toll-Free Number:

  • (877) 274-3390
Call customer service
Send Message

Customer Service:

  • (866) 685-0898
    Support For Cardholders

Business Customer Service:

  • (866) 685-1898
    Support For Administrators and Businesses

PEX Card Emails:

Business Customer Service
For Partnership Opportunities, Support For Administrators and Businesses
Customer Service
General Info
Report Fraud
Sales/ Reservations
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More phone numbers and emails Less phone numbers and emails

How to Contact PEX Card?

Most Popular Number:

(877) 274-3390
author avatar
PissedConsumer Reporter

Users who want to contact the company representative by phone can dial the toll-free number 1-877-274-3390 to ensure an efficient response during business hours. The PEX Card customer service number 1-866-685-0898 is published to request support for CardHolders. Clients requesting assistance regarding administrators and businesses can use the PEX Card phone number 1-866-685-1898 to call or message. To ensure an efficient response, dial the number most relevant to your concern between 8:00 AM and 6:00 PM EST from Monday to Friday. Customers needing further assistance can visit or send a letter to Prepaid Expense Card Solutions, Inc., at PO Box 549 Midtown Station 462 7th Avenue, 21st Fl., New York, New York 10018, United States. That would ensure better solutions to their problems.

Customers who want to discuss partnership opportunities with the company agents can use the email address partners@pexcard.com to write to them. To request support for administrators and businesses, contact PEX Card customer service at adminsupport@pexcard.com. The email address customerservice@pexcard.com is for general inquiries from the customer care team. To seek information regarding the company's services and policies, write to info@pexcard.com. Clients who want to report fraud and scams can consult the relevant department at fraud@pexcard.com during business hours. Lastly, the email sales@pexcard.com is an alternative to calling the PEX Card number for sales and reservations.

Customers can download the latest version of the PEX Card application on their devices and activate it by entering their login credentials. That would improve their overall experience with the company since some bugs may be fixed in the updated version. Those facing issues while using the app can email mobile@pexcard.com to seek assistance. To contact PEX Card customer service through the app, click Settings in the account options and send a message to the support team to respond when active.

PEX Card Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call PEX Card is 8772743390. 67% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Wednesday and Tuesday.

  • People call PEX Card mainly because of cards, activation/ cancellation and account.

View full overview ›
PissedConsumer Club

Contact Information

PEX Card Website:

PEX Card Help Center:

Corporate Office Address:

Prepaid Expense Card Solutions, Inc.
P.O. Box 549 Midtown Station 462 7th Avenue, 21st Fl.
New York, New York 10018
United States

Other Info (opening hours):

Sales Support Hours:

Monday - Friday: 8:00am - 6:00pm (EST)

More contact details

Summary of PEX Card Customer Service Calls

9 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PEX Card?

Cards Question:

  • “Card troubles”
  • “Card blocked”
  • “Where my card”

Activation/ Cancellation Question:

  • “Cancel card”
  • “To activate my carf”

Account Question:

  • “Check balance”
  • “Help with account”

Payments and Charges Question:

  • “Overcharged Account”

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